We've stayed at the Poly twice w/ concer. level,and once w/out and this time we are doing without again. Don't get me wrong, the service was wonderful, but when it came down to dollars and the way I like to plan every detail of my own vacation, there really wasn't much left for them to do - we never really approached them to do anything because we had planned! LOL
The private check in was nice, but I've never run into a line at regular check-in either.
We really enjoyed having our purchases magically appear in our room instead of having to get them from the front desk...
We did use the snacks at first, but found that with the meal plan plus all the snacks that we were just eating becuase the food was there and we were stuffed silly. So, we really didn't need the snacks either...(but the breakfast was nice, and included)
We celebrated an anniversery while we were there and we had something little left each day, like a small cake, single rose etc.
The conc. lounge at the Poly was great for fireworks (and free cordials), but again, for the extra money, we ended up watching them from the beach...
The special touches were nice, but in the end, I personally didn't think it made much of a difference on the overall vacation experience...but if I had money I just simply HAD to spend, I would consider putting it there! (Think I'm sitting on the proverbial fence?):wave: I'm sure this was about the least helpful post I could have come up with....:hammer: