I guess this is the part that bothers me the most. Too many people have 'learned' that if you just complain about it Disney will 'refund' or give you something else for free and (not pointing at you specifically) take advantage of that to get things for 'free'.
It has nothing to do with getting things for "free". You miss the entire point. It's not good business for a company that puts a primary focus on customer experience and customer service to have a number of guests P*'d off due to a situation they themselves created and gave no advance notice of. Disney made parking part of the product. Parking is a paid mandatory fee (if you are driving) just as the room rate is.
When a ride goes to refurb, Disney announces it. I conscientiously chose to go the parks knowing full well what rides will and will not be available. When a resort is going through a refurb, Disney announces that. I've booked rooms at those types of resorts and have been reminded of the fact the hotel is under refurb when I make the booking and yet again when I get my welcome packet. Why do they do this? Easy, because those types of things impact the user experience.
I get that there are last minute things. A ride breaks, something needs to be closed down for emergency maintenance - Get it. But now let's be honest,- someone didn't call up and say "Hey, I need to book an event there and am going to need a quarter of the parking lot a week from next Thursday. These things are usually planned months in advance.
Disney's emailed me about refurb's, I get info about ride closures, I'll get messaged a moment after a ride goes down that I have to make an alternate FP selection, or that my photo pass pictures are available. Now nobody's going to those lengths because a parking lot is down 5 spots. But when you're going to close a substantial area, know about it well in advance, and I'm paying to park there, yeah I feel I should be made aware. Because honestly, I'd have stayed at a Palm Pkwy hotel and saved a little cash, and not had the hassle of carrying my kids back to the room from a spot completely opposite my building (closer to another resort than my actual building).
Has nothing to do with refunds or "free" or anything else you'd like to conjure up. If I don't feel I'm getting fair value for something I'm being charged for - then I have an issue.
The parking service that was paid for was delivered and continued to be made available throughout the OP's visit so no refund is due. I have to feel bad for the CM's who have to deal with people incessently complaining about every little thing they don't like, especially things like this where they agreed to the fee when they made the reservation and when they checked in. Just because you don't like the space you got doesn't 'entitle' you to a refund.
So by your logic....They could have had me park in Fort Wilderness and bussed me back to the hotel - yeah? Glad you're not in charge of guest relations.
