Scooter
Well-Known Member
My wife and I are going to WDW in May.
We decided to check our Visa Disney Reward points.
We have been keeping track and knew we had 200 Points.
For those of you who aren't familiar with this program, that means we get $200 worth of food, gifts etc on our trip.
When we checked online to verify our points our account said we had ZERO points..yes ...O..none!
We called Visa and they told us there was nothing they could do so we demanded an answer and was put on hold for half an hour.
To make a long story short, the Visa people had a computer glitch and all our points were accidently erased from the records.
They finally admitted the mistake, and gave us all the points back that we had accumulated.
So my advise to anyone going to Disney World and planning on using their Disney Visa Card reward points is this:
Make sure you check your Disney VISA account BEFORE you leave for vacation.
Disney has nothing to do with these points, it's an arrangement made between Disney and the Visa people, so there' s not much that can be done once you get to the parks if there is an error.
We decided to check our Visa Disney Reward points.
We have been keeping track and knew we had 200 Points.
For those of you who aren't familiar with this program, that means we get $200 worth of food, gifts etc on our trip.
When we checked online to verify our points our account said we had ZERO points..yes ...O..none!
We called Visa and they told us there was nothing they could do so we demanded an answer and was put on hold for half an hour.
To make a long story short, the Visa people had a computer glitch and all our points were accidently erased from the records.
They finally admitted the mistake, and gave us all the points back that we had accumulated.
So my advise to anyone going to Disney World and planning on using their Disney Visa Card reward points is this:
Make sure you check your Disney VISA account BEFORE you leave for vacation.
Disney has nothing to do with these points, it's an arrangement made between Disney and the Visa people, so there' s not much that can be done once you get to the parks if there is an error.