check-in question

[amejr999]

Hey folks-

Hoping someone can answer this one. We're going to Pop in 2 weekssohappy and I had a question about checking in. We're a group of 5, so we have 2 rooms- one is booked under just me, and the other is the other 4 (2 adults and 2 kids), but the reservations are linked.

The problem is that our flights are arriving at different times. So myself and the 2 kids will get there around 11 PM, but the other 2 adults won't be there until a few hours later. Will it be possible for me to check into both rooms?

Thanks!

 

[Monty]

If the reservations are linked you should be able to check everybody in at once and get all five keys. Then the other adults can either meet you at the resort or store whatever they have with bell services and join you elsewhere.

 

[Disneykidder]

Since the reservation is in your name, you will need to be the one the check into both rooms anyway. If you are going off to a park, just leave an envelope at the front desk and when your other roomies get there they can have their passes. If they don't need to check luggage or stuff in, they can meet you at the gates of a park.

 

[figmentmom]

Yes, you'll be able to check in for both rooms - we did the same thing last year, and it was no problem! You can leave the room key for the other party with the front desk staff, or take them with you.

Have a great time! :wave:

 

[Monty]

Yes, you'll be able to check in for both rooms - we did the same thing last year, and it was no problem! You can leave the room key for the other party with the front desk staff, or take them with you.

Have a great time! :wave:

Oh yeah, or that! :lol:

:shrug:

 

[One Lil Spark]

I'd go with the advice that the PML member's have left you so far. If you have any doubts, feel free to call your resort directly and verify but I'm sure they'll say the exact same thing.

Have a terrific time at The World and don't forget to post a trip report when you get back! :wave:

 

[amejr999]

Thanks all!

 

[Carolyn1717]

When you check in, and make sure you advise the res center so they can note your reservation for late arrival, tell the front desk that they rest of your party is arriving in a little while, and can they possibly keep the rooms close to each other. I don't think they will let you check in for someone else, but you can ask when you call in.

 

[wannabeBelle]

This exact situation happened to me a few years ago. We had two reservations one under my name, one under a friend's name. She arrived a few hours prior to my arrival and was only able to check in and get the keys for her own room, not mine at all. Belle

 

[Carolyn1717]

Thanks Belle. That's the way I thought it was, but figured they should at least let them note their res for late arrival.

 

[wannabeBelle]

Oh, absolutely correct Carolyn!!!! Belle

 

[amejr999]

This exact situation happened to me a few years ago. We had two reservations one under my name, one under a friend's name. She arrived a few hours prior to my arrival and was only able to check in and get the keys for her own room, not mine at all. Belle

Hmm, that's different than what the other replies are saying. Were the ressies linked?

 

[AZDISNEYDVL]

This happens at my resort on a regular basis. Whether or not the reservations are linked, if the other reservation is under a different name, the 1st guest should not be allowed to check the second guest in. It is a big security no-no. What you should do is have your friend(the second guest) add your name as a share-with to the reservation, then all is well. The 2nd guest can then change the name of the share-with when he or she arrives. I would also recommend you add the other adults names to the rooms they will stay in or they will not have access to the rooms if keys are lost or misplaced. This way is much easier than leaving another key at the registration desk. I am interested in how Disney will handle this situation. Let us know.

 

[wannabeBelle]

Hmm, that's different than what the other replies are saying. Were the ressies linked?

Absolutely so!!!! As another poster said, It is a security no-no to give my room to someone else. I even spoke to the resort on this one as she wanted to make sure she could have gotten at least one of the rooms to relax for a while before I arrived. She was able to get her room and all was well. Belle

 

[JPVonDrake]

To confirm...

wannabeBelle, Carolyn1717, and AZDISNEYDVL are correct.

Officially,

For security reasons, only the Guest(s) listed in each room may check-in to their own room. A guest may not check-in to another guest's room even if the rooms are linked as a Magical Gathering (parties of 7 or less) or a Grand Gathering (parties of 8 or more.)

The only exception to this policy is if the party consist of 1 or 2 adults (age 18+) and any number of children (ages 0-17) from the same household who will not fit in one room or want separate rooms, i.e. a large single family.

Under no exceptions can a single Guest be listed in more then one room for the same travel dates. This may result in ONE or BOTH reservations being cancelled with or possibly without notice.

As long as the reservations have been properly linked at the time of booking, the rooms will merge when they download through the synch engine to the front desk from DRC. This will ensure the Resort will pre-assign the rooms as close together as possible, even if the Guests check-in at different times.

Note this will NOT ensure connecting (rooms side by side with a connecting door between them) or adjorning rooms (rooms side by side without a connecting door between them.) Connecting or adjorning rooms will normally not be proactively offered or assumed, the Guest must ask for them. Also, remember not all rooms types can connect or adjoin.

Connecting Rooms may be guaranteed only when there are 1 or 2 adults and any number of children ages 3-17 from the same household who will not fit in one room, or want separate rooms. In all other cases, it is only a request and will be treated as such.

Also please note, one does not need to request a late arrival note with the Disney Reservation Center unless the Guest is expected to arrive after 11:00 am on the day following the scheduled date of check-in. If a Guest has a deposit on the reservation, the Resort will hold the room until check-out the following day.

 

[amejr999]

The only exception to this policy is if the party consist of 1 or 2 adults (age 18+) and any number of children (ages 0-17) from the same household who will not fit in one room or want separate rooms, i.e. a large single family.

Thanks JP. So if it's 3 adults and 2 kids from the same household, then I wouldn't be able to check in both rooms?

What if 2 of the people (both kids)from the second room were there at the same time?

 

[wannabeBelle]

I wouldnt think they would allow a child to check into a room without the adults also listed on the ressie but I would be interested to hear the official scoop. JP??? Belle

 

[JPVonDrake]

To clarify...

So if it's 3 adults and 2 kids from the same household, then I wouldn't be able to check in both rooms?

What if 2 of the people (both kids)from the second room were there at the same time?

Each Adult can only check-in to the room they are booked in. For security reasons, an adult cannot check into a room they are not booked in.

When the party consists of 1 or 2 adults (age 18+) and any number of children (ages 0-17) from the same household who will not fit in one room or want separate rooms, both rooms are booked on one reservation number. This is the ONLY way more then one room can be booked on one reservation number. There are no exceptions to this policy. Any other party combinations will result in two separate reservations linked together.

A Guest must be at least 18 years of age to book and check-in to a Disney Resort Hotel. Anyone 17 or under must be accompanied by an Adult*.


*If an unaccompanied minors age 14+ is traveling to a Disney owned and operated Resort, a letter and parental agreement will be sent separate from the confirmation. The Agreement must be completed and notarized. Both the letter and agreement must be presented to the front desk upon check-in. Airfare cannot be booked by Disney for unaccompained minors.

 

[DisneyJoe]

Magical Gathering (parties of 7 or less) or a Grand Gathering (parties of 8 or more.)

Interesting... Just received a set of documents from Disney Travel, all with a Magical Gathering number for the group, and they are a group of 8 or more.

I've never heard of groups of 7 or less having a special name.