Are you saying that the CBR bus system has changed in the past year or so? Since I first stayed there in 1990 and as recently as early last year, the internal shuttle bus stopped at all 8 stops ... the 6 villages, OPR, and the Custom House. The internal shuttle was the only bus that stopped at the Custom House. Are you saying that the internal shuttle no longer stops there like it used to?
I'll admit, the last time I stayed at CBR was sometime between '01 and '03. (After which we discovered we liked POR better) Not sure if I ever took the Internal bus route, but I recall Guests being directed to get off at Barbados to get to the Custom House.
However, I did just check the current resort map over at AllEars, and there *is* a "bus stop" icon outside Custom House, so I guess that there is now currently a specific stop for the Custom House (which seems a bit redundant to me, being 25 yards from the Barbados stop). But I totally do not remember such a stop before.
Have they eliminated the personal van rides by Bell Services staff to your room? In the pre-DME era of my last visit, you'd get a van ride right to your room, with a Bell Services CM handling your baggage with you.
If this no longer happens, perhaps they found it simpler to add an Internal bus stop and tell Guests to go take that, and have Bell Services deliver luggage at their own schedule.
EDIT: Checking old versions of AllEars (formerly WDWIG) using archive.org, I found this CBR map circa 2003, which does not have the Custom House bus stop icon, and with the notation in the bottom-right to get off at Barbados to go to the Custom House.
http://web.archive.org/web/20030608112640/http://www.wdwig.com/cbrmap1.jpg
So it appears it was an addition sometime in the last 8 years. (A bit more poking around, and the map with a Custom House bus stop on it showed up on AllEars in late 2006)
-Rob