Something to think about before we jump to the conclusion that this person was abusing the system . . . My daughter has severe bipolar disorder with paranoia. We do not have a service dog, but we do own 2 dogs as pets whose presence calm her when she's feeling anxious/paranoid. We took her to the parks last Aug. for the first time since her diagnosis, and although she was so excited to go (she's been before many times when she was younger), the crowds proved to be too much for her to handle, and unfortunately she spent a great deal of time in our hotel room. That being said, I can see where the presence of a small dog could have great calming effects for someone such as my daughter. If they were going into a restaurant, that wouldn't necessarily be a place that would cause anxiety or panic as walking through a crowded Fantasyland, for example, or waiting in a crowded line full of strangers. I'm just saying, there are MANY disabilities out there, and I'd rather give someone the benefit of the doubt. After all, what does it reall matter to us, anyway?:wave: