News Improvements coming to Walt Disney World lost and found

[KBLovedDisney]

Anytime a company hires a third party to do a job that’s needed within your company you end up losing control of that operation.
You also lose the quality that you are known by. I’ve noticed the housekeeping at Disney was subpar the last few years, I found out last year that was subcontracted out.
The more and more they do this the less Disney will be Disney. All about saving money and getting profits up.
This lost and found system is a great idea doing it online but not in the hands of another company. The airports and airlines do that already. They sell your stuff if no one claims it.

I thought most of the Disney parks consisted of third party companies, especially a lot of the kiosks...

 

[peter11435]

I thought most of the Disney parks consisted of third party companies, especially a lot of the kiosks...

Epcot yes. Everywhere else.. not really.

 

[KBLovedDisney]

Epcot yes. Everywhere else.. not really.

Not just food carts, right? When I got my hair wrapped at AK last year, the person working there said that they were hired via third party.

 

[peter11435]

Anytime a company hires a third party to do a job that’s needed within your company you end up losing control of that operation.
You also lose the quality that you are known by. I’ve noticed the housekeeping at Disney was subpar the last few years, I found out last year that was subcontracted out.
The more and more they do this the less Disney will be Disney. All about saving money and getting profits up.
This lost and found system is a great idea doing it online but not in the hands of another company. The airports and airlines do that already. They sell your stuff if no one claims it.

Housekeeping itself has not been subcontracted. Housekeepers are still Disney cast members.

 

[peter11435]

Not just food carts, right? When I got my hair wrapped at AK last year, the person working there said that they were hired via third party.

Hair wraps are an operating participant.

Outside of Epcot in park restaurants and f&b kiosks are almost exclusively Disney owned and operated with the exception of Joffreys.

 

[Wegerter]

Anytime a company hires a third party to do a job that’s needed within your company you end up losing control of that operation.
You also lose the quality that you are known by. I’ve noticed the housekeeping at Disney was subpar the last few years, I found out last year that was subcontracted out.
The more and more they do this the less Disney will be Disney. All about saving money and getting profits up.
This lost and found system is a great idea doing it online but not in the hands of another company. The airports and airlines do that already. They sell your stuff if no one claims it.

Neither Housekeeping nor Lost and Found has been outsourced. It’s been brought online and still operated by Disney CMs. If you need to pick up an item person, Disney Springs Guest Relations is the new Central Lost and Found for Parks, water parks, ESPN WWS, and DS.

 

[draybook]

Do they complete walkthroughs on rides every night for lost items? Our 8 month old dropped his bottle over the side of the vehicle on our descent down Spaceship Earth and I filed a claim yesterday around 5 pm. Very interested to see how well this system works.

 

[GlacierGlacier]

Hair wraps are an operating participant.

Outside of Epcot in park restaurants and f&b kiosks are almost exclusively Disney and operates with the exception of Joffreys.

Animal Kingdom? Pretty sure at least one of the sit-downs is not Disney

 

[Flalex72]

Animal Kingdom? Pretty sure at least one of the sit-downs is not Disney

Yak & Yeti is a Landry's restaurant.

http://www.landrysinc.com/concepts/restaurants/yakandyeti.asp

 

[peter11435]

Animal Kingdom? Pretty sure at least one of the sit-downs is not Disney

Correct. Which is why I said “almost.” Yak & Yeti is a third party. It’s the only in park restaurant outside of Epcot that is operated by a third party.

 

[peter11435]

Do they complete walkthroughs on rides every night for lost items? Our 8 month old dropped his bottle over the side of the vehicle on our descent down Spaceship Earth and I filed a claim yesterday around 5 pm. Very interested to see how well this system works.

They do. But depending on where it was dropped some areas may not be easily accessible.

Also some types of items are not kept.

 

[Monorail_Red_77]

Yak & Yeti is a Landry's restaurant.

http://www.landrysinc.com/concepts/restaurants/yakandyeti.asp

Also both Rain Forest (DS and AK) are as well, and T-Rex. I think a few others at DS also are Landry run.

 

[Monorail_Red_77]

So, the signs being blanked out is a good thing. Points to it being repurposed like mention earlier in thread. Pics from Monday night 5/28

 

[imkrazy182]

Anytime a company hires a third party to do a job that’s needed within your company you end up losing control of that operation.
You also lose the quality that you are known by. I’ve noticed the housekeeping at Disney was subpar the last few years, I found out last year that was subcontracted out.
The more and more they do this the less Disney will be Disney. All about saving money and getting profits up.
This lost and found system is a great idea doing it online but not in the hands of another company. The airports and airlines do that already. They sell your stuff if no one claims it.

Lost and Found is still 100% run by Disney and Disney CM's. This new thing is just a computer system provided to Disney for free that allows them to streamline the process and provide more options to guests.

 

[Bolt]

Do they complete walkthroughs on rides every night for lost items? Our 8 month old dropped his bottle over the side of the vehicle on our descent down Spaceship Earth and I filed a claim yesterday around 5 pm. Very interested to see how well this system works.

You typically shouldn’t get that back. Things like that and pacifiers had to be thrown away since Disney didn’t want the responsibility of giving you something back that would go in someone’s mouth due to the cleanliness of the area an item was retrieved.

 

[draybook]

You typically shouldn’t get that back. Things like that and pacifiers had to be thrown away since Disney didn’t want the responsibility of giving you something back that would go in someone’s mouth due to the cleanliness of the area an item was retrieved.

Kind of ironic, given that they'll pack everyone into the monorails like sardines, with sniffly noses and hacking coughs.

 

[peter11435]

Kind of ironic, given that they'll pack everyone into the monorails like sardines, with sniffly noses and hacking coughs.

Little different from putting foreign objects into your mouth.

 

[Bolt]

Little different from putting foreign objects into your mouth.

Yeah didn’t really see that as the same thing.

 

[larryz]

Little different from putting foreign objects into your mouth.

I always try to keep strange people on the monorail out of my mouth.

 

[draybook]

I always try to keep strange people on the monorail out of my mouth.

Well, when they have you packed in there nuts to butts, they don't have to be in your mouth to spread germs when they cough. I can post some links about how diseases transmit if you'd like?