News Star Wars Galactic Starcruiser coming to Walt Disney World 2021

TP2000

Well-Known Member
I am glad they tried it. I just wish they’d be more real about why it wasn’t a success.

At my most gracious, I could say that Josh D'Amaro was trying to publicly defend his team that had a failed product.

But his phrasing wasn't good. He blamed the customers for being too dumb to get it, even though 2020's customers had easy and unprecedented access to information about this expensive product; splashy corporate websites, long YouTube videos from Disney and other customers, pro and amateur podcasts, Tripadvisor reviews, blogs, etc., etc.

It's not 1985 and the only way to advertise the Galactic Starcruiser was via 30 second TV ads and a brochure rack at your local travel agency.

Dear Mr. D'Amaro: Your savvy and upscale customers had easy and instant access to thousands of pieces of information about the Galactic Starcruiser. They aren't dumb people. They made their decisions on this product on purpose.
 

Epcot81Fan

Well-Known Member
At my most gracious, I could say that Josh D'Amaro was trying to publicly defend his team that had a failed product.

But his phrasing wasn't good. He blamed the customers for being too dumb to get it, even though 2020's customers had easy and unprecedented access to information about this expensive product; splashy corporate websites, long YouTube videos from Disney and other customers, pro and amateur podcasts, Tripadvisor reviews, blogs, etc., etc.

It's not 1985 and the only way to advertise the Galactic Starcruiser was via 30 second TV ads and a brochure rack at your local travel agency.

Dear Mr. D'Amaro: Your savvy and upscale customers had easy and instant access to thousands of pieces of information about the Galactic Starcruiser. They aren't dumb people. They made their decisions on this product on purpose.
Exactly.

When hour-long YouTube videos are uploaded the day of the first "cruise", there is no mystery to what the "intergalactic" line dancing, Playskool lightsabers, and "spacey" cafeteria experiences are offering.

He WISHES it was 1985 and they could get a couple good years out of it before everybody caught on to what it actually was - this concept suffered from too much customer knowledge.
 

Rich Brownn

Well-Known Member
You will rarely see Disney ever admit they were wrong or made a mistake....it's just not in their corporate culture.

Y'know...for the longest time, Disney did not like to even admit that people die in the parks. If paramedics were rushing a body out of Walt Disney World, the company asked them to continue CPR on the body and only log the official time of death only "after" they left Disney property. This is how the company thinks and it's how they believe in themselves.

I strongly believe this strange Disney cult mentality is just as deep in executive management now as it is in the lowly fans.

Disney is hubris and arrogant to absolute extreme levels.

Disney does not fail....it's we, the fans that do.

This is the upper company's creative culture today.... It's FINALLY time for the company to learn how to get HUMBLE now.
 

Phil12

Well-Known Member
Josh was right in blaming the guest. The plain fact of the matter is that most of the Disney attractions are very mediocre and poor entertainment. IASW, CBJ, Tiki Room, all the many spinners, JC, Tea Cups, Tomorrowland Speedway to name but a few, pack in the guests with very long wait times.

Disney has no reason to provide quality attractions when the existing poor attractions make a huge profit and guests are willing to pay more and more every year for the same low quality junk.
 

Screamface

Well-Known Member
For whatever reason I don't understand, I feel there's been a breakdown in understanding what normal people actually want. In both attractions and film/TV. It's being lead by people detached from the customer base, making misguided decisions on them. So many things seem like they're the nonsense someone studying marketing in College would be saying to justify their bad idea in a paper. "As seen in very popular TV shows The Big Bang Theory, larping is a common activity amongst fans of science fiction. In particular Star Wars."
 

rio

Well-Known Member
For whatever reason I don't understand, I feel there's been a breakdown in understanding what normal people actually want. In both attractions and film/TV. It's being lead by people detached from the customer base, making misguided decisions on them. So many things seem like they're the nonsense someone studying marketing in College would be saying to justify their bad idea in a paper. "As seen in very popular TV shows The Big Bang Theory, larping is a common activity amongst fans of science fiction. In particular Star

I’m not sure about that. I’ve been a huge fan of Disney’s newer rides- BATB (Tokyo), MMRR, Remmy, Slinky. I’ve also been a fan of newer shows- Luminous and others.

People just generally just aren’t a fan of cheaply or badly made content. Harmonius had the barges that ruined sight lines, Enchanment was simply inferior to its predecessor, and most of the recent Marvel duds just haven’t had good stories. Some similarly unperforming works made in the past included Treasure Island, Pearl Harbor, and Chicken Little.

Disney also completely screwed up figuring out how big a market of cosplayers actually was and the financing required to make a cosplay hotel profitable, but made similar mistakes in the past with things like Disney Quest and Club Disney.

Basically-every time Disney gets cheap and starts to forget basic storytelling they get burned. It’s not new, and it wont be the last time.
 

Phil12

Well-Known Member
I’m not sure about that. I’ve been a huge fan of Disney’s newer rides- BATB (Tokyo), MMRR, Remmy, Slinky. I’ve also been a fan of newer shows- Luminous and others.

People just generally just aren’t a fan of cheaply or badly made content. Harmonius had the barges that ruined sight lines, Enchanment was simply inferior to its predecessor, and most of the recent Marvel duds just haven’t had good stories. Some similarly unperforming works made in the past included Treasure Island, Pearl Harbor, and Chicken Little.

Disney also completely screwed up figuring out how big a market of cosplayers actually was and the financing required to make a cosplay hotel profitable, but made similar mistakes in the past with things like Disney Quest and Club Disney.

Basically-every time Disney gets cheap and starts to forget basic storytelling they get burned. It’s not new, and it wont be the last time.
Exactly right. Adventures Club closed because it didn't work due to its very small but dedicated fan base. Same thing goes for Star Wars Hotel. Common sense tells you that sales must be decided by the masses, not by a small group of dedicated dweebs.
 

BuddyThomas

Well-Known Member
Exactly right. Adventures Club closed because it didn't work due to its very small but dedicated fan base. Same thing goes for Star Wars Hotel. Common sense tells you that sales must be decided by the masses, not by a small group of dedicated dweebs.
Either that or they accidentally thought that everyone in the world was swimming in disposable money and willing to give it away to a new vacation concept. The wealthy Disney fans went through this very fast, and after that, not much of a customer base was left.
 

Disstevefan1

Well-Known Member
IgerStarWarsVillian.jpg
 

MrPromey

Well-Known Member
I would take a bullet for Jenny Nicholson.




EDITED to add: Just completed the four hour and five minute video and I think I'd take two bullets for her.

Starting with time stamp 3:48 (that's hour 3 and 48 minutes in) forward, she articulates some sentiments a lot of us have expressed with Disney and the Florida property in general but I think she does a particularly good job of using aspects of this trip to illustrate them... and the Spirit Airline comparison near the beginning of the video feels spot on.
 
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brb1006

Well-Known Member
I would take a bullet for Jenny Nicholson.




EDITED to add: Just completed the four hour and five minute video and I think I'd take two bullets for her.

Starting with time stamp 3:48 (that's hour 3 and 48 minutes in) forward, she articulates some sentiments a lot of us have expressed but I think she does a particularly good job if illustrating them.

I'm only 2 hours into the video and it's currently the only Galactic Starcruiser content that caught my interest until the future Defunctland episode.
 

MrPromey

Well-Known Member
I'm only 2 hours into the video and it's currently the only Galactic Starcruiser content that caught my interest until the future Defunctland episode.
And if you've ever watched any of her videos before, you know she goes into every theme park experience with full enthusiasm.

Somewhere in this video she quips about how the upside to bad experiences is good content but that's never what she's after.
 

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