What confuses me about the allergy comment is that service dogs and comfort dogs have been staying at the resorts for years and have mixed in to all types of rooms. Clearly they clean them after they leave or we would have heard more allergic reaction stories.
Somehow Universal must have figured it out at their two resorts that take them that world kept spinning.
And I'm a dog (Bolt).
True working dogs are very well potty trained and don't bark unless for a very good reason. So, it's unlikely that a room was ever soiled by a working dog. It's also unlikely they were up on the bed or crawling under it or trying to dig through the carpet. Working dogs also go with their owner and aren't almost ever left in the room by themselves. A good vacuuming should be sufficient to clean up after a working dog.
Comfort dogs shouldn't have been allowed in rooms by Disney, if indeed they ever had. They are not protected by the ADA. (This is different from a working dog that provides a service for an owner that they can't do for themselves for a psychological condition, like, e.g., pull a phobic person past an object that freezes them.)
See...
Service Animals:
1. Service Animals do not need certification or papers, so, asking for proof doesn't mean anything. Some states have certification programs, but the Federal ADA doesn't require it.
2. You can ask: "Is that animal needed to provide a service because of a disability?" and "What service does it perform?"
3. Companion animals and emotional support animals are not service animals and are not covered by the ADA. They can be legally excluded.
4. If a Service Animal can't be reasonably accommodated (e.g. go on a bungee ride), then they can be excluded.
- Though, don't confuse these animals with a true service animal for someone with a psychiatric disorder. If they're a service animal, they do something the owner can't do for themselves.
- And don't confuse any of these with a Therapy Animal which is used in nursing homes, e.g. Therapy Animals are not covered by the ADA.
5. If a Service Animal is disruptive (barks in a theater, e.g.) it can be excluded.
6. Otherwise, Service Animals may not be excluded from places of public accommodation.
Bibliography:
In addition to Federal laws regarding service animals, here is Florida's law from this site that summarizes states' laws.
Definitions
“Service animal” means an animal that is trained to do work or perform tasks for an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The work done or tasks performed must be directly related to the individual's disability and may include, but are not limited to, guiding an individual who is visually impaired or blind, alerting an individual who is deaf or hard of hearing, pulling a wheelchair, assisting with mobility or balance, alerting and protecting an individual who is having a seizure, retrieving objects, alerting an individual to the presence of allergens, providing physical support and assistance with balance and stability to an individual with a mobility disability, helping an individual with a psychiatric or neurological disability by preventing or interrupting impulsive or destructive behaviors, reminding an individual with mental illness to take prescribed medications, calming an individual with post-traumatic stress disorder during an anxiety attack, or doing other specific work or performing other special tasks.
Specifically states: "A service animal is not a pet."
Service animal is also limited to a dog or a miniature horse.
West's F. S. A. § 413.08
Accommodation Law
An individual with a disability has the right to be accompanied by a service animal in all areas of a public accommodation that the public or customers are normally permitted to occupy.
Denial or interference with these rights is misdemeanor of second degree and must perform 30 hours of community service for an organization that serves individuals with disabilities, or for another entity or organization at the discretion of the court, to be completed in not more than 6 months.
- The service animal must be under the control of its handler and must have a harness, leash, or other tether, unless either the handler is unable because of a disability
- no documentation is required
- a public accommodation may ask if an animal is a service animal required because of a disability and what work or tasks the animal has been trained to perform.
- can remove or exclude service animal if the animal is out of control and the animal's handler does not take effective action to control it, the animal is not housebroken, or the animal poses direct threat to the health and safety of others ("allergies and fear of animals are not valid reasons for denying access or refusing service to an individual with a service animal")
Any trainer of a service animal, while engaged in the training of such an animal, has the same rights and privileges with respect to access to public facilities and the same liability for damage.
West's F. S. A. § 413.08
Harassment of/Interference with Service Dogs
Reckless interference with service dog:
A person who, with reckless disregard, interferes with, or permits a dog that he or she owns or is in the immediate control of to interfere with, the use of a service animal by obstructing, intimidating, or otherwise jeopardizing the safety of the service animal or its user commits a misdemeanor of the second degree for the first offense and a misdemeanor of the first degree for each subsequent offense.
Reckless injuring or killing of service dog:
A person who, with reckless disregard, injures or kills, or permits a dog that he or she owns or is in the immediate control of to injure or kill, a service animal commits a misdemeanor of the first degree.
Intentionally killing service dog:
A person who intentionally injures or kills, or permits a dog that he or she owns or is in the immediate control of to injure or kill, a service animal commits a felony of the third degree.
A person who is convicted must make full restitution for all damages
West's F. S. A. § 413.081
Fraudulent Representation
A person who knowingly and willfully misrepresents herself or himself, through conduct or verbal or written notice, as using a service animal and being qualified to use a service animal or as a trainer of a service animal commits a misdemeanor of the second degree and must perform 30 hours of community service for an organization that serves individuals with disabilities, or for another entity or organization at the discretion of the court, to be completed in not more than 6 months.
West's F. S. A. § 413.08