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  1. Todd H

    New DAS System at Walt Disney World 2024

    Prepare to receive a form letter as a response. That’s what I got. In the old days someone would have contacted me personally to discuss my issues but it appears those days are long gone.
  2. Todd H

    New DAS System at Walt Disney World 2024

    I know when someone is being rude. When someone sarcastically tells me to have a magical day and hangs up on me as I’m asking questions I’d say that is being rude. And it’s fine. I registered right at 9 AM so maybe she knew what kind of day was in front of her and took it out on us. No matter. I...
  3. Todd H

    New DAS System at Walt Disney World 2024

    Yep this has all left a sour taste in my mouth. Canceling sends a pretty clear message. And I made sure to calmly and politely explain why I wanted a refund.
  4. Todd H

    New DAS System at Walt Disney World 2024

    Just cancelled our trip and they waived the fee. So with that our days of visiting Disney have come to an end.
  5. Todd H

    New DAS System at Walt Disney World 2024

    Oh I was pleasant as can be and very respectful. As soon as I started asking questions about why he wasn't eligible that's when she ended the call.
  6. Todd H

    New DAS System at Walt Disney World 2024

    Is there a next level? I'd be curious since this new system just kicked in. Honestly the CM sounded rehearsed and like she was reading from a script. I had to laugh at some of the suggestions...surround your son in line with members of your party (who am I surrounding him with if it's just the...
  7. Todd H

    New DAS System at Walt Disney World 2024

    And that there is their plan.
  8. Todd H

    New DAS System at Walt Disney World 2024

    Nope. Just some generic tips for how to wait in line. Weird part is she said she was going to bring in a specialist and never did. She also at the end told me to have a magical day and hung up while I was talking. If it wasn't too late to cancel I would.
  9. Todd H

    New DAS System at Walt Disney World 2024

    Wow. Just did our video chat. Thanks Disney for denying my son' DAS...my son who is severely autistic, who will need care his entire life, who constantly wears headphones throughout the day, who has a parapro with him at all times at school, who will run screaming into the road when you least...
  10. Todd H

    Trail’s End Restaurant closing this Spring to reopen with a new concept

    We used to go to Trail’s End all the time when we stayed at Wilderness Lodge. Loved the buffet and there never seemed to be anyone there. It always felt like the best kept secret at the park.
  11. Todd H

    Lightning Lane at Walt Disney World

    There’s never been a better time to be a Disney fan.
  12. Todd H

    News Bob Iger is back! Chapek is out!!

    I have a dedicated home theater with a 120” screen, 4K projector, and Dolby Atmos surround sound. Sad to say but the picture and sound quality blows away my local cinema. Plus I don’t have to deal with the idiots on their phones. Needless to say I rarely go to the theater now.
  13. Todd H

    News Bob Iger is back! Chapek is out!!

    In other words...Bobbed.
  14. Todd H

    IASW Introducing Dolls in Wheelchairs

    They always do until the inevitable...
  15. Todd H

    Disney plans hiring freeze, some jobs cut......

    You're not alone. I buy nothing but physical media, rip to my NAS, and playback throughout the house from the NAS. So I guess we would be in the .2% minority.
  16. Todd H

    Avatar Flight of Passage vs The Amazing Adventures of Spider-Man

    Spider-Man over Soarin' With Smurfs, although the Smurf ride does have a better queue.
  17. Todd H

    Cicis pizza.... dreamfinder?

    Disney fans everywhere...
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