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No one said I followed them just stating what they reported. I think you have missed the point of my complaint it's not that I am having a problem so much as Disney is putting out inconsistent statements themselves. Perhaps if they were consistent people would have no reason to seek info from...

Except phone agents say their won't be a show along with Guest Services. The only agents claiming there will be a show is Disney Dining.

You are probably right. But I have 2 options here 1. Make them 60 days out and with a little luck get everything I want; or 2. Wait potentially miss one that I want and then have to deal with DW. Option 1 sounds like the least likely to lead to divorce proceedings.

Agreed, that as a company with 60,000 employees they are not all going to be on the same page at the same time. However, with respect to fastpass+ it appears to be caused by a lack of proper training. It seems they never sat their CMs down to explain how in fact the software program works...

You probably missed the earlier posts, the problem in this situation is no one at Disney knows for sure. The Disney website does not include a Fantasmic pre-show. https://disneyworld.disney.go.com/events-tours/hollywood-studios/villains-unleashed/ However, Disney's own blog does...

To be honest I am not a Disney complainer. I generally think Disney does a lot more things right than it does wrong. And I have seen Fantasmic enough where missing it this year is not that big a deal. I feel for those who this may be their only trip and have the same problem. My main issue with...

Perhaps I should apply this logic to my fastpass+ reservations and skip the 60 day mark.

That is what I thought, however, while initially stated on the Disney Blog there would be a preshow it appears now that there will be no Fantasmic at all, at least according to guest services. The Disney website for the event doesn't address a Fantasmic pre-show either...

I totally agree with you. This is exactly what happened to me. Rather than repeat the whole story I had posted about it here http://forums.wdwmagic.com/threads/villains-unleashed-fantasmic-dinner-package.885274/#post-6157727. Long story short when they announced Villains Unleashed I had a...

We have both Brown Derby and Yachtsman Steakhouse as ADRs for our trip in August and have eaten at both on each of our trips. While we enjoy both restaurants Yachtsman is by far our favorite of the two. It just is an overall better dining experience. Yachtsman tends to be quieter and imo the...

What is troubling about it all is that the left hand doesn't tell the right hand what it is doing. Disney Dining was advertising it with the Fantasmic Pre-Show; Brown Derby called to tell me my whole reservation was canceled; Guest Services wasn't sure either way and had to contact both Brown...

Just learned from Disney there will be no Fantasmic that night at all as they are having a special fireworks show at midnight. My Brown Derby reservation will not be honored at 4:00 since the last reservation at all restaurants will must be prior to 3 hours before regular park close. They...

Thanks for the advice, it's good to know they honored the ADR. Not sure why Disney cannot answer the question definitively. Besides that my only real frustration with the whole process would have occurred if I was unable to get the tickets to Villains Unleashed. After making ADRs 180 days out...

Not sure if anyone would have the answer to this but I figured I would give it a try since it appears Disney Dining does not have a definitive answer themselves. We are going in August and it just so happens that the day we plan to go to DHS is August 23, 2014. We made all our ADRs for the...

We have taken our daughter each year around her birthday. She will be turning three in August and will be making her third trip to DW. While she was younger than your son is now it's not so much the memories he will remember or you will try to make but the ones you will have. For instance no...