Kamikaze
Well-Known Member
The majority of customers aren't complaining here, though. Only the most devoted and deluded few that were expecting things that were never promised. They hyped themselves up to expect things that Disney never mentioned.If for some reason there was significant confusion and a majority of customers called to complain, do you think Twix marketing would do nothing, satisfied in the knowledge that it must be user error? Or do you think they would find out where the confusion was coming from and modify the packaging?
I don't know exactly what you're talking about here with calling it a 'hobbyist organization'.I guess I see Disney more as a business, albeit a beloved business. If you see them more as a hobbyist organization or something like that in this particular situation, ok, that’s another point of view. I’m not trying to excoriate them or something, honestly I’m not particularly bothered by the situation. I do think it was confusing though.
Disney doesn't have to take blame when people read only what they want to read out of a press release and ignore the rest. That's on that person. You can't read half of a sentence like Max Rebo is doing any say 'THEY SAID NEW ATTRACTIONS!!!!111!!'. Thats not fair to anyone.