Should Disney look into technology used by the Apple store for WDW?

Figment632

Figment632

New Member
Original Poster
In the apple store they only use a cash register if you are paying cash, if you arepaying by credit or debit the associates on the floor have a handheld device that scans your items and swipes your credit card. Your receit is emailed to you so there is no waste of paper on a receit. It greatly helps to reduce lines when it crowded because it us very fast and reliable because I've never had a problem and have been told the # of transaction problems have been greatly reduced.

I think this would be great to reduce lines in WDW gift shops when it is very busy. I bet they would save money not having to buy paper receits and it could reduce litter in AK.

What do you think?
 
Rob562

Rob562

Well-Known Member
I've never been to an Apple Store, but I presume that the merchandise that these roaming salespeople are selling aren't accessible to the shoppers? They have to unlock a case and give it to you? If so, that would mean that if a customer was walking around the store with merchandise, they've paid for it.

It wouldn't work at most WDW locations, because there would be so much merchandise roaming around. How would you prove that you've paid for what you're carrying out of the store without having a receipt? And what about delivery to the front of the park or to your Disney hotel?

With that being said, Disney *has* added credit-card capabilities to most of their sales locations in the parks. Many of the drink and snack carts used to be cash-only, but they have wireless card readers so that people can use credit cards, room keys, etc.

-Rob
 
A

AREM

New Member
Any Apple technology in the parks would be GREATLY welcomed by myself, and many others.

I think Epcot would be a great place to showcase Apple technology.

Apple just recently updated their Remote Application for the iPhone to include a wonderful new feature.

If you have a computer running iTunes that is connected to a WiFi connection, you can connect an iPhone to that same WiFi network, and help control the playlist that is being played through iTunes over a speaker system. You can rate the upcoming songs to control what is played, and what is not played.

Something really similar could be made by Disney. They could write and release an app that iPhone users could download, and use to interact with an attraction, games, shows, anything. The possibilities are endless.

Disney really should use more Apple products in the parks, especially Epcot. They could even sponsor a ride in Epcot.
 
Kamikaze

Kamikaze

Well-Known Member
Rob562 said:
I've never been to an Apple Store, but I presume that the merchandise that these roaming salespeople are selling aren't accessible to the shoppers? They have to unlock a case and give it to you? If so, that would mean that if a customer was walking around the store with merchandise, they've paid for it.

It wouldn't work at most WDW locations, because there would be so much merchandise roaming around. How would you prove that you've paid for what you're carrying out of the store without having a receipt? And what about delivery to the front of the park or to your Disney hotel?

With that being said, Disney *has* added credit-card capabilities to most of their sales locations in the parks. Many of the drink and snack carts used to be cash-only, but they have wireless card readers so that people can use credit cards, room keys, etc.

-Rob
Click to expand...

No, you do get a receipt. It prints right out of the handheld.
Its a pretty common thing. When I set up a POS system for restaurants, I always include at least one handheld so a server can run credit cards at the tables.
It isn't 'Apple' technology at all.
Its basically one of these: click
 
Figment632

Figment632

New Member
Original Poster
Kamikaze said:
No, you do get a receipt. It prints right out of the handheld.
Its a pretty common thing. When I set up a POS system for restaurants, I always include at least one handheld so a server can run credit cards at the tables.
It isn't 'Apple' technology at all.
Its basically one of these: click
Click to expand...

I never said it was Apple tech I said it was technology that they were using and my Apple store does not give you a receit they email you one.

Another poster brought up security issues without a receit, that would be something to worry about but I'm sure they could figure it out or get the machines that prints the deceits.
 
Kamikaze

Kamikaze

Well-Known Member
Figment632 said:
I never said it was Apple tech I said it was technology that they were using and my Apple store does not give you a receit they email you one.

Another poster brought up security issues without a receit, that would be something to worry about but I'm sure they could figure it out or get the machines that prints the deceits.
Click to expand...

Did I quote your post?
I was replying to the person I quoted, except for one line which was to AREM.
 
Figment632

Figment632

New Member
Original Poster
marni1971 said:
What good is an emailed receipt I won`t get until I return to the UK?
Click to expand...

That's a good point I wasn't thinking about people outside the US, hmm this could present a problem unless they store your email adress and if you want to return it you give them your adress and they could look up your transaction history and make it that you have a certain amount of days to return it in this manner.
 
Uncle Lupe

Uncle Lupe

Well-Known Member
Kamikaze said:
No, you do get a receipt. It prints right out of the handheld.
Its a pretty common thing. When I set up a POS system for restaurants, I always include at least one handheld so a server can run credit cards at the tables.
It isn't 'Apple' technology at all.
Its basically one of these: click
Click to expand...

Point of Sale: I use a different words when it doesn't work properly.
 
heliumalias

heliumalias

Member
I love Apple, and the handhelds work well in the Apple Store (where they are supposed to offer the choice of an electronic or paper receipt) but I think it would be a disaster in the WDW stores. Firstly, the handhelds always seem to be having problems (probably cos they are Windows devices) which could be more problematic and costly for Disney then it is for Apple (almost all of their staff are extremely tech savvy whereas I don't think the same assumption could be made for all Disney employees (no offense intended, this is merely due to the nature of the product being sold). Also, employees would have to have loads of plastic bags attached to them as they go roaming round the store. At the Apple store almost every purchase is a substantial one (in monetary terms) whereas in WDW a lot of the purchases are quite small ones where cash is more likely to be used. There is also less incentive to purchase Disney products with a credit card than tech products.
 

Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.

Back
Top Bottom