My take is that there is a shadow and a light side to just about everything.
Sure, there is lazy consumerism and mindlessness that happens. I mean - yeah. There’s no denying that’s a thing in the US. That is a problem. But there are also people who go to the parks exhausted who don’t have any water left in their cup to pour, or spoons left, or whatever metaphor you prefer. At certain points in your life you’re just tired as f-. And if people need the parks to rejuvenate more than attend a lecture? I would say that is the “light side” of breezy, fun, non-frontal-cortex-activating entertainment. Similarly, familiarity can be totally understandable when stressed out people need reassurance and predictability, or it can be boring as heck.
I don’t think Disney absolutely needs to choose one road or the other at all times, I just hope they’re willing to pivot when the situation calls for it. There’s only so much IP, and really only so much that’s currently popular and well known. Discussing which of the same handful of movies might get a new ride or land is going to get old fast, in my opinion, especially since most Disney movies have a very similar vibe or tone. Bright visuals, mild humor, hero’s journey where wackiness often ensues, happily ever after. That’s great, but I think it’s also why people go crazy for something like Haunted Mansion, where they’re getting some novelty in the tone.