We had never been to GG before, so decided to give it a try recently (we were staying at Swan Reserve). Only one party ahead of us at check-in so we were glad that it didn't seem too busy. Got seated promptly, checked out the menu, decided what we wanted, then waited. And waited. After close to 15 minutes, a visibly harried waitress came by with water and without even a greeting just said she was "extremely busy so this could be awhile." After waiting another 10 minutes with no sign of her, we just got up and left. Ended up just getting a breakfast sandwich from Java, the Swan's grab and go coffee shop.
The restuarant was maybe only a third full, so perhaps it's still a staffing issue? It was just such an odd experience, as we've found the service at all the other Swan and Dolphin restaurants really great, some even exceptional. And with Picabu now closed, GG is really the only casual sit-down place for breakfast in the Swan/Dolphin/Reserve complex. Anyone else experience this?
The restuarant was maybe only a third full, so perhaps it's still a staffing issue? It was just such an odd experience, as we've found the service at all the other Swan and Dolphin restaurants really great, some even exceptional. And with Picabu now closed, GG is really the only casual sit-down place for breakfast in the Swan/Dolphin/Reserve complex. Anyone else experience this?
