pdude81
Well-Known Member
I disagree because anything you could use the gift card on would have cost the same amount from your credit card in the first place. And if they truly allow gift cards to purchase LL whether for Genie or ILL, then that takes some sting out as you can use it for the exact same thing another day.It's a slick way of giving you back less than you paid. It would be one thing if they offered to credit the card the fee was charged to OR a gift card, but limiting refunds to gift cards should be illegal, IMO.
Also it can be used for paying off room charges, a meal, or really anything you would have spent that cash on. Now I'm certain if you spend a bunch of time fighting about it you'll get your credit card refund, at tremendous time cost. This to me ends up being exactly the same as tickets. You could have paid for tickets for use in May 2020 but that wasn't going to happen. They allowed for extension or exchange to something else at equivalent value. You could fight and scream and get your money back eventually, after at least threatening a charge back, but for what? They are working things out and doing their best to make it right without having to completely change how they do things.