We have stayed there each December for the past 5 years and have had no problems. Rarely use the balconies, since we are up and out each morning to enjoy the parks. Have used the pool late in the evening, it is nice and quiet, also has it's own whirlpool. The exercise facilites (if you want them are on the first floor).
Easy morning walk to Roaring Forks to pick up a quick breakfast or use the kitchen facilites in your room (unless you have the studio style - they only have a microwave and tiny refrigerator).
Have found the bus stop location very good - quick to get to and bus to each of the parks come frequently. Able to walk to Pioneer Hall from VWL if you want to.
Atmosphere is really great.