Originally posted by mkt
one thing I've noticed, the attraction has been changing frequently now... show elements are being added and removed... timing has changed on a few preshow elements, and spiels/nomenclature are being changed. During a soft opening, these things would have been done and ready...
No changes during soft openings?
July 20 1999: Small changes to Rock n Roller
There have been a few additions to the signs inside the actual ride area, although they are not currently lit. Also some signs and more props have been placed in the tunnel at the end of the ride.
July 19 1999: Update from Robert
They have modified some show elements. Specifically, the display at the marble door area is now empty. It was totally dark in the display and all the items had been removed. In the preshow line area (where the posters and albums are displayed) they have added little spot lights to light up the posters. But, most importantly they added several new signs and graphics inside the ride. It was difficult to see the details of them because they don't have them lit up yet.
July 18 1999: News in from Robert
Rock n Roller has been down for the last two days. No news as to what has been done during that period. It also appears that one of the Hidden Mickey's in the load area has been removed. On the telephone pole to the left of the launch area, on the back side of the pole, there was a red reflector that had two black ears above it.
July 12 1999: News Updates from the past 2 weeks
July 9 1999: RnR has been running every day since June 26. Earlier it was running from 6pm to 11pm, but more recently has been running from 10am to 11pm.
Reports from the crew indicate excellent reliability, with only the odd minor breakdown.
Line times have been variable, depending on the day and time. Mornings tend to have a line of 10 minutes. From 8pm onwards the line extends to a max of 45 minutes.
June 26 1999: Today is the day! Rock n Roller is in soft opening today at 6pm.
The overnight work on the gate area removed the large RnR poster, and left just 3 bushes on movable bases infront of the gate. A CM was also posted at the gate.
15 March 1999: Official opening of Test Track is 16 March 1999.
7 March 1999: New photos being added constantly. Click TT Photos on the left.
16 February 1999: A great review of Test Track by Jason Travis, click here to read!
12 February 1999: NEW Dedicated sections for Test Track MultiMedia. Click Photos, Video or Sounds from the left.
Test Track is still having reliability problems. Greg and Raechel, who visited last night were in line when it failed.
(01.19.99) Another update from our Test Track Cast Member!
Let's clear a few things up...
**MY SEAT BELT ISN'T FASTENED!!!!!!
Yes... We know...
Some new procedures have been set up at Test Track to try to keep cars moving and to shorten our wait time. One of them is the new way we handle the seat belts.
Just like at Space Mountain and Countdown to Extinction (CTX) we now have you get in the car at point "A" (the load / unload area) and we check that your seatbelt is fastened at point "B" (the dispatch area.) The big problem that we have is that the cars are programmed to lock the seatbelts once the have been sent.
This creates a problem if either the Guest is too slow at buckling their seatbelt, or there really was not enough time for them to buckle before the cars had to be advanced. I know that this sounds like the same thing, but there is a difference! We do make sure that all the Guests have fully taken their seats before we give a clear signal to our Load Advance CM. Once the car has reached the CM at Dispatch, they will confirm that the seatbelts have been fastened. Once they have done this, they will press the lock button above the belt indicator lights. If this button is not pressed by the time the the dispatch interval counter has reached zero, the car will "zone stop" and will not go into the ride.
Once the Dispatch CM sees or is nicely informed by the Guest that their seatbelt is not fastened, they will press an inhibit button on the dispatch console, unlock the seatbelts, and assist the Guest with their seatbelt. Once that is done, the CM will lock all the seatbelts and send the car into the ride.
Changes that are in the works:
1. Raising the console that the seatbelts fasten into. This has already been done on car #4. It is much easier to buckle the seatbelt. This makes it faster for our Guests.
2. Changing the programming on the cars so that the belts will not lock as they leave the loading area. This will give Guests the extra time that they need to buckle up.
3. Change the dispatch console to work as a "real" dispatch console. The car will not advance into the ride until the Dispatch CM presses the advance button. The safety feature of the zone stop if the advance button has been pressed, but the belts have not been locked will stay in effect. A car will never go into the ride unless the seatbelts have been checked and locked.
** Something about billboards....
I haven't seen these, but I will keep on looking.
Marketing does have a way of getting ahead of everyone else. Why any advertising is up is beyond me. The ride is not ready. We keep finding new things that can go wrong. Imagineering has been working some mornings and quite a few third shifts to solve these problems.
Our Grand Opening is still two months away.
Why weren't these problems solved before we put Guests on? All that we could find were. Until you have a ride running under real conditions with conditions changing in the cars every five 1/2 minutes, you can't find them all.
It was the same way at CTX. The ride ran great during testing when no one was riding on it. As soon as the real conditions of real people riding it started, that is when the real problems surfaced.
We are having some real good days and some real bad days. Unfortunately right now each day is a crap shoot.
** Why would you unbuckle and get out of the car when they are saying over the PA to stay seated?!
I know of the incident that is being spoken of. The ride had gone down and we were beginning to walk Guests out of the ride. There had been numerous spiels over the PA to please stay seated and a track technician will be with you shortly. The ride was powered down. No power to the car -no power to the belt lock.
I believe that the Guest did not understand English (why can't they give us bi-lingual spiels?) and noticed that his belt was unlocked and got out for help. Let's just say that our person in tower was beside themselves about this.
Very shortly thereafter, one of our CM's that was assigned to that area appeared and walked the Guest back to their car to get the rest of his party. No one was hurt.
Lesson: Don't get out of the car if it stops in the ride unless instructed to.
** Velcro? Velcro?!
Yes, the seat mouldings are held on by Velcro. There are some access points to wiring below some of the seats. This also allows us to replace any damaged mouldings very quickly.
The seat cushions at CTX use Velcro as well.
** Party of One? Right this way! You just got to skip 40 minutes of line....
We have been trying a new thing to fill all of the car seats, and it has actually shortened our overall wait time for our Guests. It had also incredibly shortened our wait time for Guests who are on their own or parties who are willing to split up into parties of one. If you are a party of one, or are in a group that is will to be split up into several parties of one, let the CM who is at the door of Test Track know. During times of the day when we have long waits, you will be directed to a side door and will skip the entire inside line.
You will be put into a separate briefing room and will exit into a separate line in the loading area. We pull people out of this line to fill any empty seats that are left by our larger parties.
Amazingly this has shortened the overall wait by about 10 to 20 minutes. Epcot management is so pleased by this that it will probably be made a permanent addition.
(If you do not like this, please do not yell at us. Please direct it to Epcot management. There are some of us who feel that this "Party of One Line" creates an uneven playing field for our Guests. At this point we are just doing as told.)
** Why close Horizons if Test Track isn't really ready?
You've got me on that one! I agree!
** I just stood in line for four hours waiting to get on this thing and it's still broke?
Why did you wait? There is so much else to do in Epcot.
I'm sorry if you feel you have been mislead. At last look that Guidemaps still say "Coming Soon" under Test Track and we have this big "SNEAK PEEK!" sign out front. Sorry if you missed them.
(01.10.99) Test Track Officially-Unofficially Opened last Sat., Jan. 2nd. The Disney reservation centre are now telling guests of the soft open.
(12.29.98) Soft opening previews continue, although it is proving very hard to be sure when! Evenings have been generally the most popular time, but early mornings (8am) have also taken place. Dawn, who visited 20th, waited outside for over 2 hours, when the decision was made to open, the line was 15 minutes inside the building (so it is well worth the wait!). Breakdowns are still common, but remember folks, it is soft opening. Official opening is still scheduled for March 99.
These are both from this site.