Using MDE/Fastpass

3BratsToDisney

Active Member
Original Poster
Help! :confused: Is there something my husband needs to do on his MDE account in order for me to make fastpass selections for all of us (our kids included) right now if I were to book any FP it only allows me to select myself and the hubby, it won't allow me to get FP for the kids even though it says I manage their accounts. The reservations/hotel/tickets were all made under the hubby account. I am allowed to make dining.
 

Rob562

Well-Known Member
If the children are sub-profiles managed by your husband, you'll have to connect to them as well. Simply friending your husband won't do it.

First, make sure your husband makes his friend list visible. Then go in to add a new friend and use the "people you may know" feature to see friends of friends.

-Rob
 

3BratsToDisney

Active Member
Original Poster
that's why I'm so confused because my kids are already listed as friends and family and it says I can manage their accounts, i'll have to see if he has his friends list visible but not sure what would happen if I go and add 'new friend' would it just be adding the kids twice to my list?
 

CaptainAmerica

Well-Known Member
Was everything purchased as a package, or did you buy tickets and room separately? If the tickets were purchased separately and not assigned to the kids, then they won't be able to make fastpass selections as there's no valid park admission linked to them.
 

3BratsToDisney

Active Member
Original Poster
Was everything purchased as a package, or did you buy tickets and room separately? If the tickets were purchased separately and not assigned to the kids, then they won't be able to make fastpass selections as there's no valid park admission linked to them.

ah sorry should of mentioned that but yes all purchased at same time as a package direct thru Disney
 

Rob562

Well-Known Member
ah sorry should of mentioned that but yes all purchased at same time as a package direct thru Disney

Whoever booked the package will "own" the childrens' profiles. Those are the profiles that have the tickets from the package reservation.

You may have created a duplicate set of profiles for the kids on your own account. If so, they'd show up as managed by the account holder for both parents when you each logged on. So you should delete the copies that *aren't* part of the package-reservation-holder, and re-add them via friends you may know.

-Rob
 

3BratsToDisney

Active Member
Original Poster
Whoever booked the package will "own" the childrens' profiles. Those are the profiles that have the tickets from the package reservation.

You may have created a duplicate set of profiles for the kids on your own account. If so, they'd show up as managed by the account holder for both parents when you each logged on. So you should delete the copies that *aren't* part of the package-reservation-holder, and re-add them via friends you may know.

-Rob

I don't want to keep bugging you all for help I'm so terrible with all this but now I seen where I can add the kids from my hubby's MDE, however as I went to do this I get a pop up with this warning:

If the Guest you are adding is the same person as shown on your Family & Friends list, do not add his or her name again.

Duplicate profiles may cause problems such as:


  • Delays entering the parks
  • Missing FastPass+ selections
So now I'm scared that if I do this I'll lose their Fastpasses and ADR's, which brings me to one more question (I hope hehe) is it best to first to delete their accounts from mine (will this lose their FP/ADRs as well?) and then add them in like you suggested OR just go ahead add the new ones in, and go forward from that warning message?

EDIT: I should clarify the FPs were made under Hubbys MDE, the ADRs under mine
 
Last edited:

Rob562

Well-Known Member
I don't want to keep bugging you all for help I'm so terrible with all this but now I seen where I can add the kids from my hubby's MDE, however as I went to do this I get a pop up with this warning:

If the Guest you are adding is the same person as shown on your Family & Friends list, do not add his or her name again.

Duplicate profiles may cause problems such as:


  • Delays entering the parks
  • Missing FastPass+ selections
So now I'm scared that if I do this I'll lose their Fastpasses and ADR's, which brings me to one more question (I hope hehe) is it best to first to delete their accounts from mine (will this lose their FP/ADRs as well?) and then add them in like you suggested OR just go ahead add the new ones in, and go forward from that warning message?

EDIT: I should clarify the FPs were made under Hubbys MDE, the ADRs under mine

That error is actually kind of warning against doing what's already happening with you having two separate listings. What would've been even worse would've been if the hotel was Room Only under your husband's name, but you bought tickets separately and linked them to the kids under your name. NOTHING would've worked properly... But that's not the case with you....

Their FP+ selections are safe, since they're linked to the profile that their tickets are linked to (your husband's). The problem is that the system sees the kids on *your* account as having active reservations (the dining) linked to them, as well as the same names as those you're trying to add from your husband's account.

In the grand scheme of things the kids don't *have* to be listed on the dining reservation. In fact, the only person who it's important for is the name of the person whose name the reservation is made under, since that's the name you give when you check into the restaurant. The restaurant doesn't need to know everyone's name. Linking the names simply allows those who have their own MDE accounts to have the dining listed on their own Itinerary. (For example, I'm going with two other friends next month, they each have their own MDE accounts, so by listing their names within the dining reservation they see it when they open the MDE app)

So you could leave everything alone and it would just be a little "messy" for this trip, afterward you could clean up the accounts a bit, making sure that the kids under your husband's account are the ones that "survive" since their Bands will be linked to them to be used on future trips.

But, if you want to clean things up and make everything "neat and pretty" as Mickey says, you have two options:

1) Call the MDE Help Line (407-939-7765 is the number I have for them), give them your login and your husband's login and let them clean it up for you by "merging" the two sets of profiles into one where your husband would "control" the kids' profiles and you would just be their friend.

2) If you're OK with a little hands-on work, clean it up yourself with a multi-step "bait and switch" approach.

First, rename the kids on *your* account to some temporary fake names. Since the only thing they are linked to is dining reservations, this won't affect any other reservations.
Then, go in and friend-request the kids under your husband's account. Since there won't be duplicate names, you shouldn't get the error anymore.
Then, go into each dining reservation and reassign the spaces filled with the fake names to the "real" kids from your husband's account.
Lastly, now that the fake names shouldn't have any dining reservations under them, you can clean things up by deleting the fake names leaving just the "real" versions of everyone. (You might want to wait on this last step for a day or two until the MDE database updates to make sure that the names truly were all switched over and that the fake names are clean of any reservations)

-Rob
 

stevehousse

Well-Known Member
This! The same thing happened to me this trip. I booked the trip under my name, reservations under my name, however, only my wife can make fp selections for everyone. It would only allow me to make fps for me and my wife. I just have the app loaded with her profile currently and won't even worry about my own this trip. I'm not even trying to change this or that...
 

3BratsToDisney

Active Member
Original Poster
First Rob thank you so much for all your help and patience it was much appreciated! You were a life saver! :joyfull:

Had to call as I tried doing it myself but the website kept giving me errors and I gave up. Took them 2 mins over the phone to fix the issue and all is good now! :D
 

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