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Has anyone participated in the recently introduced resort check-in process with SWA? I'm curious how the program is doing and whether Southwest plans on making the program permanent.
Haven't used it, but if the addition of USAirways is any indication, it'll be in testing for multiple months, perhaps added to one or two more resorts, before it is fully rolled out to the other resorts. As it was just started a little more than a month ago, I wouldn't expect it to be expanded until at least early September.
I have everything crossed, that can be crossed, for this to work out! SW is the only airline I ever fly to Orlando so it would be a dream come true to me.
From what I understand, its a matter of getting the 2 computer systems to talk to each other properly - and I am sure they want that communication to be as near perfect as possible.