When you book a Room-Only Disney Resort Reservation by Phone...
When a phone booked resevation is first made or later modified in any way, a confirmation is generated and mailed within 24 hours.
When you book a Room-Only Disney Resort Reservation by Internet...
Your confirmation is e-mailed to you when the reservation is originally booked. No confirmation is ever mailed, even when changes are made by phone.
When you book a Room-Only Reservation at a non-Disney Resort (Swan, Dolphin, Downtown Disney Official Hotels) thru Disney (phone or Internet)...
No confirmation is sent by Disney. The guest must call the non-Disney Hotel directly for a confirmation at least 48 hours
after the reservation is made.
When you book a Walt Disney Travel Company Vacation Package (phone or internet; Disney or non-Disney Hotel) ...
A confirmation is generated and mailed within 24 hours.
Please note: As part of their homeland security efforts, US Mail can refuse delivery of mail to an address if the name on the mail is not an actual resident of that address. Disney has received a great deal of documents returned as undeliverable because the Guest listed on the travel plan does not actually reside at the household address.
If you are traveling with other families who live at different addresses, PLEASE book one room per family under each family's personal address. We then can link the reservations as a "travel with" so the Resort knows to assign the rooms together when possible.
If you are part of a Grand Gathering, a duplicate confirmation for each family can be sent to the Lead Planner's address on request. You must make this request each time you want copies of the current confirmation for the other families. This service is ONLY availiable for parties of 8 or more guest (age 3+) traveling as part of a Grand Gathering Reservation.
Hope this helps! :sohappy: