Refillable mug-timing question

[dreamlady85]

Quick question: I haven't been to WDW since they started the RapidFill mug program. Is there a delay built into the mug to get refills? Like do you have to wait 5 minutes between refills. Also, does anyone have a picture of the current 2015 mugs? Thanks!

 

[bee]

There is indeed a delay but I've seen various reports as to what it actually is. When we were last there I think it was 3 minutes for us.

 

[dreamfinder]

The delay is long enough to keep a guest from buying one mug, and using it to fill another vessel quickly. It shouldn't be long enough to cause problems for normal mug usage. And since it tracks by volume, if you put ice in the mug, the remainder of that "full mug" can still be filled, IE put in ice, fill with soda, drink half of soda and then refill works because the ice takes up some of the volume of the soda.

 

[englanddg]

The delay is long enough to keep a guest from buying one mug, and using it to fill another vessel quickly. It shouldn't be long enough to cause problems for normal mug usage. And since it tracks by volume, if you put ice in the mug, the remainder of that "full mug" can still be filled, IE put in ice, fill with soda, drink half of soda and then refill works because the ice takes up some of the volume of the soda.

The ice dispenser has no sensor.

It's only the fountain nozzles/bases.

That said, everything else is correct. The delay for a "mug" is something like 5 - 10 seconds, it's not that bad, but prevents people loading up water bottles jugs and the like.

That said, unless they are keeping the beverage bars cleaner than my last trip (something I've done professionally, had to keep up beverage bars), I'm still against the tech and see it as a silly addition, even if their BIB costs were reduced system wide due to theft/shrink. That said, they have the issue of scale (something I deal with on a much smaller scale in my current work...)

For example, if I need to do a technology upgrade, and it's only a small amount per location, multiply that by our number of locations, and all of a sudden it is a 20 or 30 thousand dollar upgrade and we get into capex discussions and the like.

 

[dreamfinder]

The ice dispenser has no sensor.

It's only the fountain nozzles/bases.

Which was my point. Maybe using numbers instead of just words makes it clearer, I was having problems using words before. Darn mornings. If you take a 16oz mug, and put 8oz of soda and 8oz of ice in it on a hot August day, you can quickly drink the 8oz of soda and then refill it while you are standing there as the mug station tracks up to a 16oz of pour on that chip as one fill. You can do suicides if you want (4oz pours each of Coke, Sprite, Barqs, and Lemonade) or whatever floats your fancy, up to the allotted amount of soda being dispensed. It doesn't track Mug 12345 poured some product, so now wait 5 mins, it tracks that Mug 12345 has poured 16oz of product, so now wait 5 mins.

 

[dreamlady85]

Thanks everyone!

 

[KordovaJD]

It was 2 minutes for me last weekend.