STEVEBUCKLE
New Member
COULD SOMEONE PLEASE HELP ME?
I LIVE IN THE UK AND HAVE BOOKED THROUGH A HOLIDAY COMPANY TO STAY AT THE POP CENTURY RESORT IN OCTOBER 2002.
I ASKED THEM ABOUT THE POP CENTURY RESORT BEING SUSPENDED INDEFINITELY AND THEY DENIED ALL KNOWLEDGE OF IT. CONSEQUENTLY I CONTACTED DISNEY IN THE UK AND THEY CONFIRMED THE BUILDING HAS BEEN SUSPENDED INDEFINITELY AND GUESTS WERE BEING OFFERED UPGRADES AND IF I HUNG OUT LONG ENOUGH WOULD PROBABLY GET THE ANIMAL KINGDOM LODGE.
I HAVE SINCE CONTACED DISNEYWORLD VIA THE WEB BASED EMAIL AND DIRECT TO CUSTOMER SERVICES AT LEAST 20 TIMES OVER THE PAST WEEK WITH NO RESPONSE WHATSOEVER.
HAS ANYONE ANY OTHER EMAIL ADDRESSES I CAN CONTACT THEM OR PREFERABLY FOR SOMEONE IN AUTHORITY AS I FEEL THIS LACK OF SERVICE IS DEPLORABLE. IF NOT HAS ANYONE BEEN OFFERED AN UPGRADE ETC.. AND IF SO WHAT DID YOU HAVE TO DO TO GET IT??
HOPE SOMEONE CAN HELP!!
ALL THE BEST
STEVE
I LIVE IN THE UK AND HAVE BOOKED THROUGH A HOLIDAY COMPANY TO STAY AT THE POP CENTURY RESORT IN OCTOBER 2002.
I ASKED THEM ABOUT THE POP CENTURY RESORT BEING SUSPENDED INDEFINITELY AND THEY DENIED ALL KNOWLEDGE OF IT. CONSEQUENTLY I CONTACTED DISNEY IN THE UK AND THEY CONFIRMED THE BUILDING HAS BEEN SUSPENDED INDEFINITELY AND GUESTS WERE BEING OFFERED UPGRADES AND IF I HUNG OUT LONG ENOUGH WOULD PROBABLY GET THE ANIMAL KINGDOM LODGE.
I HAVE SINCE CONTACED DISNEYWORLD VIA THE WEB BASED EMAIL AND DIRECT TO CUSTOMER SERVICES AT LEAST 20 TIMES OVER THE PAST WEEK WITH NO RESPONSE WHATSOEVER.
HAS ANYONE ANY OTHER EMAIL ADDRESSES I CAN CONTACT THEM OR PREFERABLY FOR SOMEONE IN AUTHORITY AS I FEEL THIS LACK OF SERVICE IS DEPLORABLE. IF NOT HAS ANYONE BEEN OFFERED AN UPGRADE ETC.. AND IF SO WHAT DID YOU HAVE TO DO TO GET IT??
HOPE SOMEONE CAN HELP!!
ALL THE BEST
STEVE