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Complain, complain, and complain, is just all anyone can do today. The old Dumbo ride had a brutal waiting area.  You just stood there and moved every few minutes when they reloaded the holding pen.  As an adult waiting with small kids over the years, this ride was high on our list of one's to avoid because the kids hated the very, very slow wait.  At least with any type of indoor waiting area you aren't totally stuck standing in one place on line, and the kids can move around.  I'll withhold judgment on what the details are inside, but I do applaud them on trying something new.  As someone said earlier, it is after all just a queue!