Okay...........I've been waiting awhile to post this, but I'm in the mood today. We stayed at the Boardwalk this summer and had all of our souvineirs packed for us and shipped to us. All we had to do was hand them the items and receipts. So when we shop two weeks ago we buy everything we can because we are just going to have it packed and shipped for us. Well we were staying at the AKL. We asked two different CM's at the resort and both said we have to pack it ourselves! WHAT????? Well we went down on our last night and managed to have enough stuff for a small box. The CM at the merchandise store gave us a ragged beat up HUGE box. Then acted like she was ticked to give us packing paper. We asked again do we really have to pack it ourselves and she said yes! Well needless to say we didn't need the huge box and the little packing paper she gave us wouldn't have secured the items so we ended up packing everything in our suitcase and yes some things didn't make it home in one piece, but we didn't have another inexpensive choice. I never complained and feel like in this case we should. We had a family friend stay at Pop Century the week before our visit and they even had a CM to pack and ship your items home. What should I do. I don't think I'll be staying at the AKL any time soon.