No Luggage Tags & no Magical Express paperwork anymore??

[Mr.Stitch]

Ok, so we are heading to WDW in two weeks and we just got our package from the travel agent. We took a look at look at it and were surprised to find some Magical Express info missing. Went back to the travel and asked about this missing info - we were missing the Magical Express luggage ID sticker tags so they know your bags need to be picked up upon arrival at the airport and there was no Magical Express info booklet that had our arrival and departure info.

When we went back to the Agent they informed us that they are not sending this info to them anymore - is this correct?? Agent told us that they just check luggage for names - don't give the yellow id tags for your resort and don't give the magical express booklet.

I have not heard of this - did Disney change this??

 

[Monty]

You don't say where you live...

DME stopped sending tags outside North America [I think it was last January, might have been before that].

I think the rationale might have been that those flying from overseas have to clear Customs on arrival, so they have to retrieve their bags anyway.

 

[ErickainPA]

I got my paperwork a few weeks ago for my ME trip in Sept. I am in PA

 

[Mr.Stitch]

I went back to the travel agent and they got me my luggage tags & Magical Express booklet. It was sent last week by courier. Leaving Wednesday August 25 for WDW --- can't wait!!!