No DCL documents?

rufio

Well-Known Member
Original Poster
So DH and I are leaving tomorrow afternoon to drive down to Florida for our cruise on the Disney Dream, which leaves Thursday. I'm packing and I just realized we never got anything in the mail from Disney Cruise Line! Looking at my passporter, it looks like we should have gotten quite a bit of stuff, including luggage tags. What do I do? I don't have any paperwork, documents, or luggage tags. Help!
 

Tom

Beta Return
So DH and I are leaving tomorrow afternoon to drive down to Florida for our cruise on the Disney Dream, which leaves Thursday. I'm packing and I just realized we never got anything in the mail from Disney Cruise Line! Looking at my passporter, it looks like we should have gotten quite a bit of stuff, including luggage tags. What do I do? I don't have any paperwork, documents, or luggage tags. Help!

Log into the Disney Cruise Line website, where you should have completed all of your Online Check-In work. You can print the Signature Page, along with any other forms you may want to provide them.

Luggage tags - I don't know. Worst case, you'll just have to tote your bags to the Cruise Line bus and get them tagged at the counter.

But no matter what, call DCL right now to see what's going on. You should have definitely received documents and other things from DCL months ago - when you paid off the cruise.
 

rufio

Well-Known Member
Original Poster
Log into the Disney Cruise Line website, where you should have completed all of your Online Check-In work. You can print the Signature Page, along with any other forms you may want to provide them.

Luggage tags - I don't know. Worst case, you'll just have to tote your bags to the Cruise Line bus and get them tagged at the counter.

But no matter what, call DCL right now to see what's going on. You should have definitely received documents and other things from DCL months ago - when you paid off the cruise.

Thank you! I just printed the signature page and I'm about to call DCL. It never even crossed my mind that I hadn't received anything yet until now...
 
The porters will have extra luggage tags, you shouldn't have anything to worry about. And don't forget your passport (if you have one)! I forgot mine last time and didn't realize it until I was on the DME bus to OKW where I was staying the night before.

Managed to have a friend overnight it to me and it got to me just in time. NEVER AGAIN!
 

Tommye1078

Well-Known Member
We booked a last minute cruise and never received luggage tags. Like a pervious poster said the baggage handler just wrote our room number on "temporary" tags and everything went swimmingly.
 

rufio

Well-Known Member
Original Poster
So, did you talk to DCL? If so, what did they have to say about your documents being MIA?

I did talk to them and I was on my way to the ship when you sent this! Everything went fine :) Thanks for your help!
 

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