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I can understand that.  I have a family member that has traveled with us in that situation in the past and even they didn’t feel right at times jumping in front of others and then holding others up while they stare at them driving into the bus to load (their words not mine).

If there were separate bus stops that can request transportation in a more comfortable and easier to load and unload vehicle for them AND their family members I could see that as a win win IF it were done correctly.  Touchy subject though I understand