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Short answer is Yes. I was talking to a CL concierge about a non-dining issue and I mentioned that I was trying to move a reservation to a later time and having no luck online. She said she would call the restaurant  directly (Yak & Yeti) and see if she could get me a later reservation. She called while I was on hold and bingo, got the reservation time I wanted. Not sure if this is just a CL thing or if the WDW-DINE could do it too. The reservation number I got was a 5 digit code, very different from the long code you usually get online.


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