MDE app question

ar81

Member
Original Poster
I am going in August and starting to plan out my days/parks. I know this has been asked a hundred times regarding 4th fastpass or same day fastpass availability for certain rides and there are no guarantees. I have been using the website booking my ADR's and playing around with the itinerary. I just now downloaded the app. Am I able to view what fastpass availability there is for rides in real time even though I am not able to book fastpasses yet? I hope that is not a stupid question but you would think it would be possible even if it doesn't let you actually book them just so you can see what is available. It could give me an idea on what to expect on a similarly busy day. Thanks
 

Monty

Brilliant...and Canadian
In the Parks
No
I just checked and yes, you can check current FP+ availability in the app. I'm not going until May, but it offered me an FP+ for tonight at 1055 in MK.

I think you have to have ticket media linked to your MDE account for it to let you see availability.
 

ar81

Member
Original Poster
Thanks for checking. I have already had to call in tonight to technical support because it was not showing any of my current reservations on the app. It was showing old reservations from out last trip 3 years ago. The guy told me I had 2 accounts and he deleted one to fix the problem. Of course since I was using my phone I told him I would check and call back if I still had issues. Now the current reservations are showing up but whats strange is on the tickets & passes section it lists my old tickets from 3 years ago and the upcoming new tickets. So under my name I have 2 different types of tickets listed, we had 5 day base tickets on the old trip and new trip we have 6 day park hopper. Very weird. So when I go to check fp availability for rides it brings to a page to try to link my tickets even though they are already linked. When I put in the conf # it says its already linked under an account in my husbands name? My husband has never messed with the website or started an account before. Maybe it is me and something I am doing wrong. I will continue to try to work around it. Maybe its just because it is too soon--my trip is not until August?
 

ar81

Member
Original Poster
Ok sorry for keep posting but this is my first time messing with the app. Now it let me just book a fastpass for tonight for barnstormer in 5 mins even though we are not even there lol. I just wanted to see what I said when I hit proceed; I assumed it would give me some kind of error saying I wasn't able to. My screen says "You're all Set" lol.
 

Rob562

Well-Known Member
Ok sorry for keep posting but this is my first time messing with the app. Now it let me just book a fastpass for tonight for barnstormer in 5 mins even though we are not even there lol. I just wanted to see what I said when I hit proceed; I assumed it would give me some kind of error saying I wasn't able to. My screen says "You're all Set" lol.

If you have valid ticket media linked to your account (that isn't part of a vacation package), how would the system know that you're *not* on Orlando, staying at the Days Inn down the road and want to book FP+ for today?

-Rob
 

ar81

Member
Original Poster
Good point. I just didnt think 3 year old tickets would be considered valid tickets. And those were not listed on my account when I used the website (not the app) prior to calling in to tech support yesterday. Is there a way I can delete the old tickets from my account? If all the magic band does is point it to the info on MDE, I want to make sure they are using the right info. Especially since we have park hoppers and water park option this time. Or is there no problem that I also see the old tickets on my account? I think when the IT person said I had 2 accounts and he would delete one maybe all the old info moved over? That trip was before magic bands and fp+
 
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Monty

Brilliant...and Canadian
In the Parks
No
Good point. I just didnt think 3 year old tickets would be considered valid tickets. And those were not listed on my account when I used the website (not the app) prior to calling in to tech support yesterday. Is there a way I can delete the old tickets from my account? If all the magic band does is point it to the info on MDE, I want to make sure they are using the right info. Especially since we have park hoppers and water park option this time. Or is there no problem that I also see the old tickets on my account? I think when the IT person said I had 2 accounts and he would delete one maybe all the old info moved over? That trip was before magic bands and fp+
The only reason I can think of that old tickets are still showing on your account is if they were "No-Expire" tickets. If that's the case, you should visit Guest Relations before entering the parks to assign priority to the newer tickets that will expire so your no-expire tickets are used last. I'd also ask how many admissions remain on the old tickets, it'll help with planning how to best use them in future.
 

ar81

Member
Original Poster
They were definitely not non-expire I would have remembered that and that was a budget trip. I wouldnt have paid extra for it. I obviously dont have the physical tickets anymore, they were the card type. Do you know if there is a way to delete them? What makes it even more confusing is only 2 people from my party went on that trip. So now some of us have 2 tickets listed and others dont.
 

PinnySmart

Well-Known Member
Make sure you cancel those fastpasses you are making while just playing around with the app. If not you may have trouble booking for your entire 5 days.
 

ar81

Member
Original Poster
I ended up only setting up one because i fully expected it to give me an error when i hit accept. I immediately cancelled it. Now it let me check availability but i didnt set anymore up. It ended up being an error when they merged my 2 accounts and my old tickets had one unused day on them and thats why they were showing up. At the time of the call the rep couldnt figure out how to fix it and said she would have to escalate it. Bad news it appears to be fixed lol. The old tickets are no longer showing and the lock by the fastpass is back. For the limited time it was fun to see what kind of same day fastpasses were available. So once my 60 day window opens i should be able to check same day fps for dates before my trip. At least it will give me an idea what to expect. On sunday epcot fps were horrible. By 11 am it said standby only for test track.
 

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