When I click on the Magic Band section on WDW website, it shows me all of my old/inactive ones. However, it does not show me any that would coincide with my upcoming trip. Do those take a while to pop up?
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Magic Band - Details
- Thread starter Meghan McCrary
- Start date
CaptainAmerica
Well-Known Member
When is the trip? They won't show up until they're shipped to you.
You need to select the bands for your upcoming trip - it should prompt you, unless you selected them already.
I think that's my issue. I am not sure where I do that? The trip isn't until March, so is that why it hasn't prompted me yet?
Rob562
Well-Known Member
You should have an Notification to customize the Bands for your upcoming trip. (If you're not the person who controls the hotel reservation, then you won't see it. It's the primary guest's job to customize the Bands)
If you've already input the customization info, then @CaptainAmerica is correct. They won't show up under your active Bands until the Bands have actually been shipped. (They ship and the Band info will appear a day or two after the "days remaining to customize" countdown reaches zero)
-Rob
TheMouseFan
Well-Known Member
If you are doing it through the app, go to your profile page, select magic bands and cards, and it should give you the option to customize them.
Mine doesn't look like this at all. It says some magic bands cannot be linked at this time and to refresh and try again. Maybe something is messed up on their end??
TheMouseFan
Well-Known Member
I would definitely call to see if they can help you.
Just an FYI - I called. They are having system issues. So it isn't just user error!!
TheMouseFan
Well-Known Member
It is definitely a relief to know that it is nothing that you are doing or not doing! I know they are having problems. My MVMCP tickets have disappeared off mine. It is just weird that not everyone is having the same problems. I just went and checked mine again and I can still access my bands to be customized. They really need to get their act together!!
Mama23girls
New Member
I'm getting the same error message. Glad to know it's just a system error!
Princess Leia
Well-Known Member
I created a thread to discuss MDE issues in case anyone wants to keep up to date with what’s happening: https://forums.wdwmagic.com/threads/website-mde-glitch-issues-9-11-2018.948274/
On a strictly MagicBand related note, I currently have double the amount that I need for myself and 2 guests, due to 2 separate hotel reservations (at the same hotel, on back to back nights). This was an issue that happened before the glitch, but it’s still pretty annoying.
On a strictly MagicBand related note, I currently have double the amount that I need for myself and 2 guests, due to 2 separate hotel reservations (at the same hotel, on back to back nights). This was an issue that happened before the glitch, but it’s still pretty annoying.
HwdStudio
Well-Known Member
Why is it annoying? You have extra bands. Nothing to be annoyed about.
nickys
Premium Member
Your multiple magic bands isn’t an issue. Each reservation comes with a free magic band, you have two reservations.
You can decline one set. Or take both and use both, according to your outfit of the day. Or switch the pucks and create multi-coloured versions.