Lost Magic Band Experience

[MississippiBelle]

Hi all! My new husband and I are going on our honeymoon Jan. 21-26. We have moved into our first house and in the process, the postal service has lost our magic bands. I would love to give them the benefit of the doubt and say that we somehow messed something up, but we didn't send our change of address form until after the "delivery" date and we were at our old apartment the day of and day after the supposed "delivery". No bands. At 16 days out. Calling the postal service got me a "well if they aren't in your mailbox then we don't know where they are" response... I had to call Disney and have them cancel those bands and reship the new bands. Only problem is with the crazy wintery weather in the Southeast right now, our Disney representative said it would be more reliable to just ship them to our resort and have them waiting for us when we got there. Has anyone picked up their bands from the resort? Did everything work out just fine?

 

[Tuvalu]

All will be fine! International guests receive their bands at check in since Disney does not ship outside the country. Those guests are able to customize their bands too.

Your bands will be waiting for your arrival.

 

[Rob562]

Hi all! My new husband and I are going on our honeymoon Jan. 21-26. We have moved into our first house and in the process, the postal service has lost our magic bands. I would love to give them the benefit of the doubt and say that we somehow messed something up, but we didn't send our change of address form until after the "delivery" date and we were at our old apartment the day of and day after the supposed "delivery". No bands. At 16 days out. Calling the postal service got me a "well if they aren't in your mailbox then we don't know where they are" response... I had to call Disney and have them cancel those bands and reship the new bands. Only problem is with the crazy wintery weather in the Southeast right now, our Disney representative said it would be more reliable to just ship them to our resort and have them waiting for us when we got there. Has anyone picked up their bands from the resort? Did everything work out just fine?

International guests have to pick their Bands up at the hotel, so it's a common thing for the front desk to handle. They have a rack sitting behind the counter of that day's arrivals.

The one thing I would do would be to make sure the Bands show up in your MDE account after they've shipped.

-Rob

 

[MississippiBelle]

Great! My meticulous planning instincts were really thrown for a loop knowing that I wouldn't have our magic bands firmly attached to our wrists at least a full week before arrival Thanks for the feedback!

 

[12in12]

My band should be waiting for me when I check in. I got Mickey mail confirming the band is waiting at my resort and I have never had an issue in the past, I went with purple this time.