CM: Lisa
Home: Scotland
The absolute BEST front desk CM I've ever dealt with, and I've dealt with A LOT! We were so excited to be staying at the WL, but the only fear I had was we weren't going to be able to get a King bed or a good room. We went over to her, and I requested a King room and preferably a room above the 4th floor. She was extremely outgoing and told us we currently had a 1st floor room with double beds....lol.. I was like..."OMFG, no.... not the first floor... all the obnoxious brats running down, etc... ugh" So I was like..."oh man, please is there anyway we can change that." She didn't hesitate at all, went over to check, and came back with a sixth floor, king room.... I couldn't believe it, I was so happy..... and I even managed to guess she was a Rangers supporter, if anyone knows SPL... so yeah... amazing check-in, and Lisa was fabulous!!!!
Home: Scotland
The absolute BEST front desk CM I've ever dealt with, and I've dealt with A LOT! We were so excited to be staying at the WL, but the only fear I had was we weren't going to be able to get a King bed or a good room. We went over to her, and I requested a King room and preferably a room above the 4th floor. She was extremely outgoing and told us we currently had a 1st floor room with double beds....lol.. I was like..."OMFG, no.... not the first floor... all the obnoxious brats running down, etc... ugh" So I was like..."oh man, please is there anyway we can change that." She didn't hesitate at all, went over to check, and came back with a sixth floor, king room.... I couldn't believe it, I was so happy..... and I even managed to guess she was a Rangers supporter, if anyone knows SPL... so yeah... amazing check-in, and Lisa was fabulous!!!!