King Beds

[Billy6]

Anyone know if it is the luck of the draw or can you request King beds in the resorts?.
Staying at Pop Century for my birthday in January. The double beds are a bit small for me and the GF, last time we stayed at AS Sports..

 

[CleveRocks]

At Pop Century and the other Value resorts, king-size beds can't be guaranteed ... the best you can do is request one, and then hope.

At the Moderate resorts, king-size bed is a separate room category that costs more than a standard room ... you can reserve and pay for, and thus guarantee, a room with a king-size bed at the Moderate resorts.

 

[MichWolv]

My strategy for getting a king bed at the values has been to request it at the time of reservation, make sure it's noted on the reservation, and then show up to check in as early as possible on the day of check-in, and let them know I'm willing to wait until late in the day to get my room in order to get a king bed. While your results may vary, I've always been able to get the king room.

 

[DougK]

My strategy for getting a king bed at the values has been to request it at the time of reservation, make sure it's noted on the reservation, and then show up to check in as early as possible on the day of check-in, and let them know I'm willing to wait until late in the day to get my room in order to get a king bed. While your results may vary, I've always been able to get the king room.

Good strategy. Checking in early but also being willing to wait to take the room will greatly increase your chances of getting what you want. Demanding a King, checking in at 10 am and expecting the room to be ready right away probably will NOT work.

 

[snookie5605]

my husband and i just got back from all star movies and what i did was about 4 days before we left i faxed over a request to them. there is actually a generic fax that you can follow which is really s__________g up and really cutesy but it works. i think i found it on allears.net which is also where you find the fax number. i faxed it over requesting that since it was our anniversary i would like a king size non smoking room, preferably on the top floor so there wouldnt be too much noise and when i checked in, i got what i wanted. if you're really nice when you fax it in, they will most likely do it if they have one open. have fun!

 

[Master Yoda]

my husband and i just got back from all star movies and what i did was about 4 days before we left i faxed over a request to them. there is actually a generic fax that you can follow which is really s__________g up and really cutesy but it works. i think i found it on allears.net which is also where you find the fax number. i faxed it over requesting that since it was our anniversary i would like a king size non smoking room, preferably on the top floor so there wouldnt be too much noise and when i checked in, i got what i wanted. if you're really nice when you fax it in, they will most likely do it if they have one open. have fun!

The resorts no longer accept room requests via fax. They hit the circular file. You must make all requests through the reservation center.

 

[Carolyn1717]

Master Yoda is correct, all requests have to go the Reservation Center. Make sure to put you request on your reservation. If you make any changes to your reservation, have them check to see that you request is still on it. Sometimes when you change something it wipes out the requests. And rememer it is strictly a request, not a guarantee. A lot of the King Bedded rooms are handicapped rooms and they will go to people with special needs first.

 

[snookie5605]

well if they have, the accepted mine. i was just there a week ago and they accepted mine and gave me all of my requests so as far as i know, they accept them! hey, it doesnt hurt to try.

 

[mousefan1972]

well if they have, the accepted mine. i was just there a week ago and they accepted mine and gave me all of my requests so as far as i know, they accept them! hey, it doesnt hurt to try.

This was originally posted by JPVonDrake, a Disney Reservation Center Cast Member:

Let me be of some help...

We have been instructed at the Reservation Center that ALL of the Disney Resort Hotels will no longer accept or consider any room request faxed or mailed to them. If you try to call the resort directly before you check-in, the switchboard is instructed to redirect your call to the reservation center, not the front desk.

The best time to make requests for specific rooms, buildings, bedding, ground-floor, connecting rooms, etc. is when you first book the reservation or as early as possible after your reservation is made. Please note, we at the reservation center have a VERY limited space to enter in room request, so please limit your requests.

When you call to make any modifications, please have the reservation agent verify any requests you have previously made are still there. Due to system challenges, the accommodations comment box on a reservation may clear when a modification is confirmed, erasing any requests that were noted. To ensure they are correctly re-entered, please ask us to read back to you what is there.

The resort room coordinators will do their best to honor as many request as possible, but will factor in the number of request made. For example if you have 10 different request and another guest made 1 or 2 requests, you may get some of the 10 honored, and the other guest may get all of their request honored. Although the Resort may start pre-assigning rooms up to 2-3 days prior to your arrival, your room assignment is never finalized or guaranteed until you have arrived and are checked-in to your resort. No one at DRC or the Resort itself will be able to disclosed what (if any) pre-assignments have been made, so please don't ask.

Please try to be general in your request avoiding requests for specific room numbers. If you simply request room 1004 (because you know it is the closest to the bus stop) and it is not available, the resort does not know how to honor it. If you simply request a room close to transportation, and room 1004 is not available, the resort may assign you room 1003 or 1005, honoring the general request you made. Also, bedding options are continuously being reviewed so the number and location of select bedding (i.e. king beds) may change at any time. Just because room 1234 had a king bed last year does not mean it still has a king bed this year.

Be sure to ask your reservation agent to verify if your request is even possible. For example, if you are booked in 2 standard (parking) view rooms at Disney's Wilderness Lodge, and you want connecting rooms, it cannot be honored, as there are no connecting standard view rooms at the Lodge. Many rooms now also have limited bedding configurations. Request for king beds, or bunk beds may not be possible because there are none in the room category you are booked in.

Also please keep in mind, rooms such as the Preferred Rooms at the Value Resorts are charged a preferred priced because they are the closest to the main building with the Food Court, Bus Stop, Front Desk, etc. Please do not request to be near these locations if you are booked in a standard room. These type of request can not be honored or even considered as it is essentially asking for a free upgrade.

Finally, remember nothing will guarantee you get your requests; that really will always depend on what rooms are scheduled to be vacant on the date you check-in. Often there are only a few rooms in your room category for the room coordinators or front desk Cast to choose from.

I hope this helps!

Seems pretty clear to me that the resorts do NOT accept faxed requests... :shrug:

 

[Master Yoda]

well if they have, the accepted mine. i was just there a week ago and they accepted mine and gave me all of my requests so as far as i know, they accept them! hey, it doesnt hurt to try.

Was the fax the only possible way they could have known your requests? Were they made on your reservation? Did you repeat them at check in. Also I quite frequently received a ground floor room with a king bed when I was there with just my wife an no kids. The king bed rooms at the values are frequently given to couples because the majority of parties staying at the resorts are parties of 3 or greater and will not fit in a king bed room. If I am not mistaken the majority of king bed rooms are also on the ground floor because they are the ADA compliant rooms with roll in showers.