Interesting look at CM Gary Maggetti's Work Schedule

BasiltheBatLord

Well-Known Member
Thanks for posting this, I love hearing details about park management positions, even if this article is kinda short on the actual specifics of the job. Maybe this is crazy to say but park management is kind of my dream job I think. Really cool to hear that he got his foot in the door with DCP.
 

TP2000

Well-Known Member
That “break area” is a joke. It looks like an industrial shed with a Coke machine, uncomfortable metal chairs and a hokey banner.

TDA suits would allow this photo to be published publicly?!? They should be embarrassed that this is how they care for their employees as a division that has made $3.6 Billion in after-tax profit in the last 9 months of this fiscal year, but they probably are too stupid to be embarrassed about this break area. https://www.thewaltdisneycompany.co...ter-and-nine-months-earnings-for-fiscal-2018/

Fabulously Famous Manager Gary Magetti cuts the ribbon on this lavish new break area! Semi-Shade! Oscilatting Fans! Metal Chairs! Dorks wearing Dockers! Come work for Disneyland and you get all this, plus you get to pay Union dues and park 5 blocks away!

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180º

Well-Known Member
That “break area” is a joke. It looks like an industrial shed with a Coke machine, uncomfortable metal chairs and a hokey banner.

TDA suits would allow this photo to be published publicly?!? They should be embarrassed that this is how they care for their employees as a division that has made $3.6 Billion in after-tax profit in the last 9 months of this fiscal year, but they probably are too stupid to be embarrassed about this break area. https://www.thewaltdisneycompany.co...ter-and-nine-months-earnings-for-fiscal-2018/

Fabulously Famous Manager Gary Magetti cuts the ribbon on this lavish new break area! Semi-Shade! Oscilatting Fans! Metal Chairs! Dorks wearing Dockers! Come work for Disneyland and you get all this, plus you get to pay Union dues and park 5 blocks away!

5b71c20e2154a3d7788b47cc.png
I’m cackling. That break area is literally unchanged except for the banner they strung up above. They probably spent more money on the gas it took to motorcade the suits all the way from TDA.
 

Missing20K

Well-Known Member
More to the point, I'm always surprised by something. Why so many managers who have begun as ground level CM's seem to have such a disconnect with the guests and CM's after they "move on up". How does this guy believe this is an adequate break area for CM's after having been one? Among many other front-line maintenance and operational issues. Nothing personal against him or any other management at TD, just can't figure out how managers become so removed from the daily problems, when so many of them dealth with those same daily problems as a CM.
 

Stevek

Well-Known Member
More to the point, I'm always surprised by something. Why so many managers who have begun as ground level CM's seem to have such a disconnect with the guests and CM's after they "move on up". How does this guy believe this is an adequate break area for CM's after having been one? Among many other front-line maintenance and operational issues. Nothing personal against him or any other management at TD, just can't figure out how managers become so removed from the daily problems, when so many of them dealth with those same daily problems as a CM.
It may not be that they feel its adequate...may be the best that they can get. There was a pic of a different break area that looks fairly nice.

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Missing20K

Well-Known Member
It may not be that they feel its adequate...may be the best that they can get. There was a pic of a different break area that looks fairly nice.

Yeah, this. My assumption is they often have their hands tied by budgetary concerns. I just refuse to believe so many managers who grew up going to the parks and started as front line CM's are simply ok with the quality of certain aspects of P&R ops.
 

Stevek

Well-Known Member
Yeah, this. My assumption is they often have their hands tied by budgetary concerns. I just refuse to believe so many managers who grew up going to the parks and started as front line CM's are simply ok with the quality of certain aspects of P&R ops.

I think there are probably some that are because they don't want to rock the boat while others are probably more on the side of CMs. It's a fine balance...be the voice for CMs but not too far that you lose your job.
 

TP2000

Well-Known Member
I’m cackling. That break area is literally unchanged except for the banner they strung up above. They probably spent more money on the gas it took to motorcade the suits all the way from TDA.

Oh, so you are familiar with this break area? It doesn't look new in the photo, judging by the stained concrete. But the bearded younger guy to Mr. Magetti's left in the ribbon-cutting shows up in the second photo showing Mr. Magetti how to use the cash register at the snack bar. I assume that snack bar is inside the doors of this break area? Maybe that's what they were cutting the ribbon on, a new snack bar that sells those 5 hour energy shots on the counter to front line CM's at a modest profit for TDA?

And again I say, Disney's Parks & Resorts division has made $3.6 Billion in after-tax profit for the last 9 months of this current fiscal year. Just the Parks division, just this year, Billion with a B.

Really, this is so horrifying to see that this is what the "Backstage" (do they still call it that?) work environment is for the CM's. It looks so cheap and industrial and like no one cares about them. Couldn't they at least have provided comfortable padded chairs? A more colorful paint scheme for the pre-fab metal walls other than North Korean Tan? Any sort of amenity at all?

I can't believe this is what the break rooms look like in TDA, and that's the real shame here that TDA thinks this poorly of their front-line CM's out there in the parks delivering their core product to paying customers.

Meanwhile, at modern successful companies who actually care for their employees the break rooms look like this in the 21st century...
google-breakroom.jpg


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At the very least, those front-line CM's that middle managers like Mr. Magetti profess to care so much about should have an air-conditioned and furnished break area at this minimum standard, with padded dining chairs and some sofas/armchairs, and free coffee and ice water and basic amenities available to them as they recharge before they head back out into the sun and frenzy of the parks.

This is the bare minimum that a Disneyland break room should look like instead of what Mr. Magetti cut the ribbon on...
Breakroom.jpg
 

MisterPenguin

President of Animal Kingdom
Premium Member
Am I the only one that didn't find this interesting?

Was it perhaps written for fifth graders for a jobs fair day?

Large headlines that completely summarize what the next few, short, declarative sentences repeat doesn't exactly scream college-level reading that one would expect from "Business Insider."
 

SuddenStorm

Well-Known Member
Why do I sometimes get the feeling there is an inordinate amount of "we did such a good job on that project" and "atta boy/girl" and "do you have those TPS reports done" and "I have a lot of meetings today" at the TD offices. The extra fluff in middle management must be staggering.

I imagine a lot of that is likely PR, and that the dirty details of running Disneyland are often not accessible to fans online.
 

lazyboy97o

Well-Known Member
Yeah, this. My assumption is they often have their hands tied by budgetary concerns. I just refuse to believe so many managers who grew up going to the parks and started as front line CM's are simply ok with the quality of certain aspects of P&R ops.
Break areas typically get built as part of new developments which means that they’re ultimately designed and approved by others who do not have this history. Remember that those with actual experience are de facto barred from the top leadership positions. Operations does give their input on these areas but they’re not a high priority for those who aren’t part of the park. They’re also a ripe area for value engineering / cost savings for a project, something the park can build out at some undefined later date. While Disney projects don’t really need more people involved, it seems these areas should probably be given stronger, dedicated resources at the outset of a project and be delegated to the resort to build out.
 

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