Can someone enlighten me on how capex (right term?) decisions for parks and resorts works? What is the process from concept/need to approval to construction?
For example, all the things you read about on here that are complaints about WDW (such as lack of investing in Epcot's empty buildings, monorail conditions, DAK needing more E, D and even C tickets, blaw blaw blaw..), who is the man in charge of getting these things done? Is it up to Staggs because he is head of Parks and Resorts to request more money for WDW? Can Staggs say "Okay guys, the monorail system is in need of a major refurbishment/expansion, here is what it will cost, lets get it done." Or are his hands tied? Is it up to the board of directors how much money WDW gets and how it is split up and how it is spent? Can even Iger make those decisions?
I just want to understand how and why WDW seems to just get by on things (like empty buildings at Epcot) instead of setting the bar high as they have in the past. Who is overseeing WDW parks, who is the person that could really make a difference for WDW, if there even is a person?
Sorry if I am talking like an idiot. I know Disney is a corporation that is most concerned with its stock price/share holders etc, but I am genuinely interested in how things get done (or why they are not getting done) at WDW.