Help! Need Once Upon a Toy store contact info

[navrik]

On our recent trip to WDW, we visited the Once Upon a Toy store in Downtown Disney. The kids loved all the make your own Disney Mr. Potato Head accessories so filled the $16 box with the Disney hats, shoes, ice cream bar, balloon, autograph book, etc. They already had a couple of Potato Head's back home so we didn't bother with the standard stuff like arms... Only to return home and discover that the standard Mr. Potato Head arms can't hold anything :hammer: (about half the Disney accessories are hand held.) So now I need a way to contact the Once Upon a Toy store to try to order the special "Disney" arms. Any ideas? The Disney customer services numbers and website weren't much help, nor was hasbro.com.

 

[Tigggrl]

I will post this info again. for those with merchandising questions!
Disney DelivEars
1-800-362-4533
E-Mail: dldelivears@disney.com
monday-friday
8-5
Saturday
8-4
this is contact info for Disneyland AND Disney World...there are prompts on the phone menu...press the one you need, and you should be connected to a CM who can help you!

 

[mr.yensid]

you may also want to check here:
http://www.mainstreetpins.com/themeparks/10076.html

I have this kit and it contains the main head.

 

[CrisKennedy]

you can try MDSE Guest services 407-363-6200 or wdw.mail.order@disneyworld.com

 

[Tigggrl]

IF you order directly from DelivEars, not only do you get the regular retail price, if they ship out of state, there is no sales tax, and the shipping is based on the total of your sale...no inflated pricing, and prompt service, and you get it directly from the source...I do Mail Order transactions all the time...from the Disney end of things!