We Just got back from a 5-day cruise on the Disney Wonder with the family.
Went from Miami, day @sea, Cozumel, day @sea, castaway and then back to Miami.
This was our first cruise - ever. Didn't know what to expect-- though we've been to Disney probably 40+ times over the years, and know that CM's will be friendly and helpful... But Glenn is truely a star!
I wanted to post to the group about Glenn in Concierge on the Disney Wonder. Glenn is truely one of the BEST CM's we've ever worked with. He genuinely loves his job, and it shows when working with the families he's assigned to onboard the ship.
Glenn on the Wonder was totally awesome.
From the moment we boarded until we disembarked, he was extremely attentive, helpful and gave excellent advice- going what we feel was above and beyond -- making for a truely special vacation for our family.
He paid special attention to our daughter Jaelyn with her total fascination of Peter Pan... Simple stuff like printing out a picture of never land/Peter pan to hang outside the door of the suite along with the rest of our magnets to ensuring that she "got the autograph" from Peter before we left.
My wife, Christine, and son, Alex, got "sea sick" -- and Glenn ensured that we had ginger ale and popcorn in the suite every day to help settle their stomachs.
My wife and I have also made it a priority that we'll be contacting DCL shore-side concierge to give him the recognition he deserves!
Needless to say, we had a fantastic time aboard the Wonder-- and will be booking another cruise aboard and specifically requesting that Glenn is our concierge again!!
Went from Miami, day @sea, Cozumel, day @sea, castaway and then back to Miami.
This was our first cruise - ever. Didn't know what to expect-- though we've been to Disney probably 40+ times over the years, and know that CM's will be friendly and helpful... But Glenn is truely a star!
I wanted to post to the group about Glenn in Concierge on the Disney Wonder. Glenn is truely one of the BEST CM's we've ever worked with. He genuinely loves his job, and it shows when working with the families he's assigned to onboard the ship.
Glenn on the Wonder was totally awesome.
From the moment we boarded until we disembarked, he was extremely attentive, helpful and gave excellent advice- going what we feel was above and beyond -- making for a truely special vacation for our family.
He paid special attention to our daughter Jaelyn with her total fascination of Peter Pan... Simple stuff like printing out a picture of never land/Peter pan to hang outside the door of the suite along with the rest of our magnets to ensuring that she "got the autograph" from Peter before we left.
My wife, Christine, and son, Alex, got "sea sick" -- and Glenn ensured that we had ginger ale and popcorn in the suite every day to help settle their stomachs.
My wife and I have also made it a priority that we'll be contacting DCL shore-side concierge to give him the recognition he deserves!
Needless to say, we had a fantastic time aboard the Wonder-- and will be booking another cruise aboard and specifically requesting that Glenn is our concierge again!!