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- Thread starter Justin149
- Start date
i got the info on lo-Q if anyone cares
"When guests are in queue lines, they're not visiting our retail and food outlets or enjoying many of our park's other attributes," Bement said. "Our Lo-Q system boosts guest satisfaction and enhances in-park revenue because guests are able to do two things at once--like have lunch while they're waiting in a virtual queue line."
The key to the system is the Q-Bot, a pager-type messaging and locator device. One Q-Bot can serve a group of six guests. Guests secure a time to ride a particular attraction by pointing their Q-Bot at the Lo-Q reservation point. Within a second, Q-Bot beeps and displays a message confirming the ride time. Once booked, the Q-Bot displays the ride name and the time at which the group can join the ride. The Q-Bot reminds guests when it is time to start toward the ride. Guests enter the ride through a specific Lo-Q entrance.
Guests rent the Q-Bot devices, making Six Flags Lo-Q program a revenue source for the park, which renders dual benefits for guests and the park. Guests enjoy more rides per visit and special offers at food and retail outlets in the park. The park benefits from higher guest satisfaction, efficient line traffic management and increased revenue. A child locator feature will be added to the system in the future.
"We were pleased with the overwhelming positive response to our Lo-Q program from our guests at Six Flags Over Georgia last year," Bement reported. "Our Lo-Q program has already proven effective at improving the overall guest experience by producing more quality time for guests to enjoy all our parks have to offer during their visit."
"When guests are in queue lines, they're not visiting our retail and food outlets or enjoying many of our park's other attributes," Bement said. "Our Lo-Q system boosts guest satisfaction and enhances in-park revenue because guests are able to do two things at once--like have lunch while they're waiting in a virtual queue line."
The key to the system is the Q-Bot, a pager-type messaging and locator device. One Q-Bot can serve a group of six guests. Guests secure a time to ride a particular attraction by pointing their Q-Bot at the Lo-Q reservation point. Within a second, Q-Bot beeps and displays a message confirming the ride time. Once booked, the Q-Bot displays the ride name and the time at which the group can join the ride. The Q-Bot reminds guests when it is time to start toward the ride. Guests enter the ride through a specific Lo-Q entrance.
Guests rent the Q-Bot devices, making Six Flags Lo-Q program a revenue source for the park, which renders dual benefits for guests and the park. Guests enjoy more rides per visit and special offers at food and retail outlets in the park. The park benefits from higher guest satisfaction, efficient line traffic management and increased revenue. A child locator feature will be added to the system in the future.
"We were pleased with the overwhelming positive response to our Lo-Q program from our guests at Six Flags Over Georgia last year," Bement reported. "Our Lo-Q program has already proven effective at improving the overall guest experience by producing more quality time for guests to enjoy all our parks have to offer during their visit."
ToTBellHop
Well-Known Member
They are so open about how the purpose of Lo-Q is to make tons of money for the company...not sure that's the right way to sell a new product to your audience. It'd be like...I go door-to-door, selling candy bars, and when people ask why they should pay a buck, I say "so I can make big profits!" Hmmm...who runs Six Flags?!
Disney4648
New Member
I think that it is a great program!
Pioneer Hall
Well-Known Member
First of all Justin you don't have to start a new thread to respond to a topic in another. Click post reply.
Also at SF Great Adventure they did a different system for line shortening. You would make a reservation. The problem was that they would let one person get 4 tickets per ride per day. So they were all gone in a half hour. You also had to go to Guest Relations to get them, so if you ever had something to actually do at guest relations the line was a mile long.
The worst part about the system is that like Disney it is on the popular rides only (and some bad ones like their stupid log flume). But they reserve a row on each train of the coasters for guests with reservations only. And if there are no people with reservations waiting then the row goes empty. And when I wait an hour to ride Medusa and I see a row going empty ride after ride, I GET MAD!!!
Also at SF Great Adventure they did a different system for line shortening. You would make a reservation. The problem was that they would let one person get 4 tickets per ride per day. So they were all gone in a half hour. You also had to go to Guest Relations to get them, so if you ever had something to actually do at guest relations the line was a mile long.
The worst part about the system is that like Disney it is on the popular rides only (and some bad ones like their stupid log flume). But they reserve a row on each train of the coasters for guests with reservations only. And if there are no people with reservations waiting then the row goes empty. And when I wait an hour to ride Medusa and I see a row going empty ride after ride, I GET MAD!!!
ok first off i think he was talking to me. i am justin as well, secondly my bad with thread.
also i think your talking about the old method six flags has in place and yes i agree it sucked and was a hassle, but i truely think six flags has got a good idea on hand, and if it takes off im sure other parks will follow. I know im excited about it, whats the worst that can happen you have to wait in line, like the old days
-other justin
also i think your talking about the old method six flags has in place and yes i agree it sucked and was a hassle, but i truely think six flags has got a good idea on hand, and if it takes off im sure other parks will follow. I know im excited about it, whats the worst that can happen you have to wait in line, like the old days
-other justin
Pioneer Hall
Well-Known Member
I was talking to Justin not CEO. Sorry for the confusion i didn't realize you were both justins.
