last year when I went to Universal, I used the Express pass for the dueling dragons. But when I followed the signs it led me right to the middle of this huge line of people and we felt bad for just cutting right in front of them. I noticed on some rides, such as dr. doom's that there are employees that would direct and tell you where to go, as where the dueling dragons, there is no employee. I was wondering if there is help there now, or if it's still just unattended?