I posted this in reviews, but thought I'd share it here.
Before I left, I went up to the guy stocking cups and napkins and said, "One of your chairs is kind of broken. The wooden seat is only attached to the seat base in the back, so as you pull your chair in, your finger can easily slide in between the two, causing it to be smashed between them when you sit, which is why my finger looks like this. (Held up my red and purple finger tip, all swollen.) I put it over there (pointed), by the high chair. I'm not complaining; I just wanted to let you know so that nobody else - especially some little kid - gets hurt."
All the while, the guy is listening and nodding. He continues to nod and says, in a thick accent, "You want high chair?" So I tell him that I don't and he's confused and I tell him it's okay and I move on to the girl at the counter.
She begins to listen, but I'm like halfway into my second sentence when she turns and starts walking away. She turns and tells me, "Sorry. Hang on." So I hang. I want to leave, but I don't want anyone else to get hurt, so I stay. A guy who looks like a manager comes walking through and she motions to him to attend to me.
So I tell him my story. I don't know why I kept talking. He was looking around the whole time, but I kept going. When I was done, he said, "Thank you" as he turned to go back to working.
I doubt anyone actually heard me. The only one who seemed even a little interested was the one who was, due to a language barrier, incapable of helping. I doubt they'll do anything about the chair. My fingertip is now back under the nail. It still hurts. I might have cracked the bone. I dont know. I just know its ugly, hurts and i can't bend the tip or use it. If that had been a little kid finger, it could have snipped the tip right off. And that's what concerned me the most. Little fingers have a way of sliding into little places.
I didn't expect them to fix my finger or even ask about it. I did expect them to say, "Where is the chair?" and get that chair off the floor so that nobody else would get hurt. But nobody looked at the chair and nobody cared even a little.
I don't know what it will take before they bother to attend to it.
So, beware your chair at Earl of Sandwich, lol. I'm going to beware of all chairs in the future...because, geez, it hurt...once bitten, twice shy.
Before I left, I went up to the guy stocking cups and napkins and said, "One of your chairs is kind of broken. The wooden seat is only attached to the seat base in the back, so as you pull your chair in, your finger can easily slide in between the two, causing it to be smashed between them when you sit, which is why my finger looks like this. (Held up my red and purple finger tip, all swollen.) I put it over there (pointed), by the high chair. I'm not complaining; I just wanted to let you know so that nobody else - especially some little kid - gets hurt."
All the while, the guy is listening and nodding. He continues to nod and says, in a thick accent, "You want high chair?" So I tell him that I don't and he's confused and I tell him it's okay and I move on to the girl at the counter.
She begins to listen, but I'm like halfway into my second sentence when she turns and starts walking away. She turns and tells me, "Sorry. Hang on." So I hang. I want to leave, but I don't want anyone else to get hurt, so I stay. A guy who looks like a manager comes walking through and she motions to him to attend to me.
So I tell him my story. I don't know why I kept talking. He was looking around the whole time, but I kept going. When I was done, he said, "Thank you" as he turned to go back to working.
I doubt anyone actually heard me. The only one who seemed even a little interested was the one who was, due to a language barrier, incapable of helping. I doubt they'll do anything about the chair. My fingertip is now back under the nail. It still hurts. I might have cracked the bone. I dont know. I just know its ugly, hurts and i can't bend the tip or use it. If that had been a little kid finger, it could have snipped the tip right off. And that's what concerned me the most. Little fingers have a way of sliding into little places.
I didn't expect them to fix my finger or even ask about it. I did expect them to say, "Where is the chair?" and get that chair off the floor so that nobody else would get hurt. But nobody looked at the chair and nobody cared even a little.
I don't know what it will take before they bother to attend to it.
So, beware your chair at Earl of Sandwich, lol. I'm going to beware of all chairs in the future...because, geez, it hurt...once bitten, twice shy.
