Disneyland Resort Reopening Part II Webinar - Tuesday, April 8th at 3 PM PDT

[Darkbeer1]

Disneyland Resort Reopening Part II

Description

Latest Reopening Updates with Disney Insiders
Mary Niven, SVP, Experience and Integration
Clark Jones, VP, Finance
Lynn Clark, VP, Sales & Services
Carrie Nocella, Director, External

Moderated by
Jay Burress, CEO Visit Anaheim
Todd Ament, President and CEO of the Anaheim Chamber
Time
Apr 6, 2021 03:00 PM in Pacific Time (US and Canada)

Welcome! You are invited to join a webinar: Disneyland Resort Reopening Part II. After registering, you will receive a confirmation email about joining the webinar.

Latest Reopening Updates with Disney Insiders Mary Niven, SVP, Experience and Integration Clark Jones, VP, Finance Lynn Clark, VP, Sales & Services Carrie Nocella, Director, External Moderated by Jay Burress, CEO Visit Anaheim Todd Ament, President and CEO of the Anaheim Chamber

us02web.zoom.us

 

[Darkbeer1]

Reminder, the event is this afternoon.

 

[lumberguy5]

Thanks for the link, Darkbeer

For everyone else who wants the cliff notes.

Mary Niven
- Disneyland Forward Meeting in Mid May
- ToD very sucessful, Pixar/DL hotels opening in future
- Hours will be shorter, no assigned reservation time, show up anytime
- New Tickets 18 APR, old tickets were mostly extended
- Only parking at structures, Toy Story remains vaccination effort
- No Changes to Dropoff areas
- 22 APR, reservations for theme park restaurants, up to 60 days out
- Craftsman reopens with mobile order
- Closer to reopening the open/closed attractions list will be posted
- No FP/Maxpass for a while
- Parades/Fireworks later based on state
- MASKS will be required everywhere
- Vending machines for masks at $2

Clark Jones
- Every guest must have a valid ticket and reservation
- Ticket Pricing, will remain as the 5 tier system
- First Come, First Serve
- All guests must be California Resident, tied to your address
- May need to show IDs at gate
- 60 day window for park reservations
- Ticket Tier must match or beat the day
- AP program, working on next experience, more info to come

Lynn Clark
- Contracted ticket seller can see reservations system privately on a hidden site, and can make reservations with a private ticket purchase (edit: not without a slot in the system, but they said to check the system often for their guests, as slots will open up)
- Park Reservation Calendar will be updated often
- Contracted sales must check the residency and the less than 3 households
- API connections to sell tickets on other software
- Marketing materials for social media and websites will be provided
- 30 Seconds Incredibles TV spot about park safety
- More digital Assets vs physical
- WDTC, good neighbor hotel packages for after 29 APR on sale at the same time as tickets

Jay Burress
- 380 convention cancellations
- 15 JUN - 01 OCT, meetings and conventions up to 5k people, no vaccination requirement
- 01 OCT, no restrictions on group sizes in Anaheim
- Masks might still be needed at that point

Q/A
- New passes, legacy APs
- Clark Jones, more to come, no details not even on the 15th
- No additional benefits for ticket sales or reservation system

- Capacity sizing?
- Mary Niven, 25% capacity, Disney to comply with this guidelines

- Fireworks?
- Mary Niven, Return will be when physical distancing is less of a concern
- Entertainment of other types will return as safety issues are checked off

- Clark Jones/Note
- We are serious about the ticket tiering, even for older tickets

- After June 15th?
- Too early for discussion as the state announced today
- Possibly!!!, the CA resident restriction is lifted for the theme parks

 

[DrAlice]

Lynn Clark
- Contracted ticket seller can see reservations system privately on a hidden site, and can make reservations with a private ticket purchase
- Park Reservation Calendar will be updated often
- Contracted sales must check the residency and the less than 3 households
- API connections to sell tickets on other software
- Marketing materials for social media and websites will be provided
- 30 Seconds Incredibles TV spot about park safety
- More digital Assets vs physical
- WDTC, good neighbor hotel packages for after 29 APR on sale at the same time as tickets

Thank you for this summary! You rock!

So, if I'm reading this little section correctly, this means I can use a travel agent and save myself some hassle, right?

 

[lumberguy5]

Thank you for this summary! You rock!

So, if I'm reading this little section correctly, this means I can use a travel agent and save myself some hassle, right?

They wont be able to create a reservation if no slot exists, but they might have a different pool. WDW does different pools for resort guests and day tickets.

 

[TP2000]

Thanks for the link, Darkbeer

For everyone else who wants the cliff notes.

Mary Niven
- ToD very sucessful

In which alternate universe is she claiming the Touch of Disney was "successful"?

Clark Jones
- May need to show IDs at gate

Does this guy not watch the news? Showing government issued ID's is now racist.

Jay Burress
- 380 convention cancellations
- 15 JUN - 01 OCT, meetings and conventions up to 5k people, no vaccination requirement
- 01 OCT, no restrictions on group sizes in Anaheim
- Masks might still be needed at that point

We talk about Disneyland here, but this point can't be over-stressed. The Anaheim Resort District will not be able to fully heal until Sacramento allows the convention industry to resume operation. Hotels, restaurants, banquets, personal services are all big business for fancy conventions. You won't see a vibrant Anaheim again until the convention center is packing in mega-conventions of 50,000 or 75,000 people again.

 

[DrAlice]

So, if I'm reading this little section correctly, this means I can use a travel agent and save myself some hassle, right?

Going to answer my own question..... My travel agent of choice just answered this question saying that they are "not responsible for making your Park reservation and is unable to do so. You will be responsible for making your own Park reservation in order to visit the Disneyland Resort."

Guess I'm on my own to fight the internet traffic with everyone else. Ugh...

 

[DavidNoble]

Is the Disneyland Forward meeting going to be a public thing where they talk about the future of DLR?

 

[Darkbeer1]

Is the Disneyland Forward meeting going to be a public thing where they talk about the future of DLR?

The chamber stated they were planning to host one in Mid-May that anyone could listen to.

I have a private one this week, and many others are scheduled for selected groups, mainly government related, in the near future.

But remember, these events are focused on getting the paperwork (aka planning commission stuff) done, and not the Blue Sky distracting part.

The audience is the resort businesses and assuring them that Disney doesn't want to buy anything new, just improve the area, which helps those businesses.