I went to www.shopdisney.com to see if there were any discounts on Cyber Monday. The banner on the landing pages says “30 percent discount on order over $150”. However, was unable to apply the discount on the items I was trying to purchase. Using this website’s chat function, I came to find out that the “Cyber” discount only applies to items marked with the word “Cyber”. Nowhere on the landing page, or for that matter on the item page, does it say this. There is a very vague comment within the explanation of the discount offered about “selected” items. You only find this out by not being able to apply the code and then talking to Disney. Just thought I give a head’s up. IMHO kinda lame on Disney's part (or the website's designer) not to make this more clear.
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Disney bait & switch on Cyber Monday.
- Thread starter mwlillie
- Start date
danlb_2000
Premium Member
On all the other pages there is a "Restrictions Apply" notice on the promotion, but they conveniently left it off the front page.
trainplane3
Well-Known Member
Right on the homepage on a PC and on a phone it says "Restrictions Apply". It's a completely normal sales tactic. Doesn't make it good but Disney is far from the only company that does it.
MrMcDuck
Well-Known Member
Your screenshot shows "restrictions apply" in reference to the Free Shipping offer, not the Cyber Monday offer. It is indeed (currently) a fact that the restrictions apply does not show on some of the pages (including the main page) for the Cyber Monday offer.
I'm sorry, but "Sitewide" means just that. If it was limited to certain items, it should clearly state that - "Up to 30% off selected items".
danlb_2000
Premium Member
.. and you can't even click on "restriction apply" to get to the terms, you have to click to more places to get to it.
erasure fan1
Well-Known Member
Unfortunately this type of practice is the norm for the vast majority of retail. It's almost comical to read the hidden restrictions/fine print on these promos. I remember the toys r us coupons would eliminate 95% of the store. The objective is to get you in the door and hope you still buy anyway.
Oriolesmagic
Well-Known Member
I mean, to be honest, if you're going to get upset at Disney for this. Then be prepared to also be upset at 80% of other online retailers.
This is the norm, not the exception. Doesn't make things any better for the consumer, but I feel like it's something that most people should be conscious of at this point.
This is the norm, not the exception. Doesn't make things any better for the consumer, but I feel like it's something that most people should be conscious of at this point.
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MuteSuperstar
Well-Known Member
I agree that this is something a lot of companies do, but why is everyone so fine with the ever-increasing anti-consumer ways of modern corporations? Boggles my mind. Like some bizarre stockholm syndrome or something.
MuteSuperstar
Well-Known Member
well I don't participate in any of this holiday feeding frenzy nonsense, so no skin off my nose. But I just find it beyond bizarre how willing people are now to give companies a pass on their crap service/quality/practices, and indeed, seem almost eager for them to make it even worse.
And I didn't see anyone saying their lives were being ruined, but whatever.
And I didn't see anyone saying their lives were being ruined, but whatever.
MrMcDuck
Well-Known Member
It really isn't hard to put "on select merchandise" if it's just a few items or "on almost everything in our store" if the exceptions are the usual gift cards, club memberships, and specialty artwork. It's just plain misleading to put "sitewide" when you have so many items that aren't covered by the sale. Disney is far from alone in doing this, that's true, but I don't see anything wrong with calling out misleading business practices.