Wondering if someone can help me as I have been told two different things by Disney regarding MagicBands and Annual Passes.
I purchased three annual passes online about a week ago. Had tons of issues getting them linked up to my Disney account and finally had to call. After about a 30 minute phone call, the reps were able to get the passes linked so that I can now see them in my "My Disney Experience" account area under "Reservations and Tickets".
After that was completed, I asked the rep who linked them about MagicBands. She told me I could log into my account, personalize them with names/colors, and then Disney would ship them out to us. So after I hung up, I attempted to do so but don't see any option under "Magic Bands and Cards".
So a week goes by and I decide to call back to see why I can't customize my bands. I am told by this new rep that MagicBands ONLY ship out immediately to resort guests after their rooms are booked. The bands DO NOT ship out to just annual pass holders until AFTER your first visit to Disney. She said the first time you come to Disney, you will get the annual passcard that also has a RFID chip inside it. Once that card is first used to gain admission to a park, that will trigger the MagicBand system that is linked to your account. Then you can actually log in and customize the bands with names/colors. Then they will ship them to your home address so the next time you visit Disney you can actually use the bands.
Does this sound correct? To me, this makes little sense if this is the case. Why wouldn't Disney just ship the bands after you purchase annual passes? Why make you come to the park first? Wouldn't the whole point of the system be to begin using the bands ASAP??
I purchased three annual passes online about a week ago. Had tons of issues getting them linked up to my Disney account and finally had to call. After about a 30 minute phone call, the reps were able to get the passes linked so that I can now see them in my "My Disney Experience" account area under "Reservations and Tickets".
After that was completed, I asked the rep who linked them about MagicBands. She told me I could log into my account, personalize them with names/colors, and then Disney would ship them out to us. So after I hung up, I attempted to do so but don't see any option under "Magic Bands and Cards".
So a week goes by and I decide to call back to see why I can't customize my bands. I am told by this new rep that MagicBands ONLY ship out immediately to resort guests after their rooms are booked. The bands DO NOT ship out to just annual pass holders until AFTER your first visit to Disney. She said the first time you come to Disney, you will get the annual passcard that also has a RFID chip inside it. Once that card is first used to gain admission to a park, that will trigger the MagicBand system that is linked to your account. Then you can actually log in and customize the bands with names/colors. Then they will ship them to your home address so the next time you visit Disney you can actually use the bands.
Does this sound correct? To me, this makes little sense if this is the case. Why wouldn't Disney just ship the bands after you purchase annual passes? Why make you come to the park first? Wouldn't the whole point of the system be to begin using the bands ASAP??
