College Program Monorail Position

Capt. U

New Member
Original Poster
Hello all,

I had just been accepted into the Disney College Program for this fall and am looking forward to it! I got the position to be working the monorail. Can anyone tell me what I will be doing there? All I can find is the description on the program's website, but I want to know from people who have worked it or know people who have.

Will I be the pilot at all?

What are the normal hours?

Best parts of the job?

Worse parts about it?

Can I wear conductor's hat while doing it?

Thanks so much! Have a great day!
 

Dasnowz

Well-Known Member
you will most likely not pilot you will be crowd control/loading zones. you will most likely work evenings/nights going in around 4 or 5 pm. worst part is getting home when everyone else is getting up sleeping all day then leaving when everyone is coming home. as a cp be aware you will work a lot of hours. over holidays expect 60 or 70 hour work week. you will also usually be cross trained to work someplace else. enjoy the program. listen to your trainers and get as much from the program as you can. network as much as you can. 6 months after you go home reapply do a second round. then apply for an internship. this can be a very good thing if you approach it with a good attitude. be positive no matter how tired you are or how menial the task. if you are asked to guard a bathroom or a code v be patient and do not complain. the job has its fun times and its yucky parts. new years eve is absolute insanity but its a blast to work crowds at mk side. you will share break rooms/locker rooms with watercraft parking and buses. try to be nice to all. also do not adopt the i am a cp attitude and put off regular cast member.
 

Flalex72

Well-Known Member
CPs do not get to drive, and have only been assigned to monorails since fall 2015 after 2009. All CP roles will be platform roles, so expect to work outside but under shade most of the day. CPs do tend to get late shifts, and since monorails can run until after midnight, you may not start work until 4 or 5. Depending on staffing though, you will likely get other shifts from time to time as well though, like the occasionaly early morning shift.

From what I understand, each station is assigned a train or two for the day. You'll show up for work at either Monorail Barn or TTC, (likely TTC), and be driven to your station for your shift. The driving of the train is handed off between the CMs of that station for the day. So you may start work at TTC and driven to Contemporary, and then have peach be "your" train for the day. If there are 5 CMs in your group, and 3 of them are pilots, those three would switch off driving duties of Peach all day, while you work the platforms with the other platform trained CM.
 

Monorail_Red

Well-Known Member
Congrats on being accepted into the College Program - you're going to have a blast. I was in the CP in 2010 and was placed in Monorails. So many things have changed since I was there but still hope you find my responses helpful.

Piloting: As far as piloting goes it really depends on the management. Back in the day the CPs were drive trained for the most part, which made sense in my opinion as they could always go seasonal afterwards and fill in during peak times (when I was there there was almost always a shortage of drivers). Since then they changed the seasonal requirements in Monorails from working once every 6 months to 2 months. For some reason I remember hearing they were phasing seasonal roles out of transportation all together, so I'm not sure if that ever played out or not.

Anyway, back to the drive training. When I was there I was told it would be done by department seniority (they would work down the list when you entered Monorails, not by status). However when my time came around they skipped over me and the area manager at the time (who I believe is still there, unfortunately) played favorites and picked who they wanted drive trained, who could stay seasonal, etc. They eventually circled back to me. Not to discourage you, but don't get your hopes up either. I'm not sure where they're at with the new TCS system (aka automation) and how drive training plays into the new system, or how much driving is actually done anymore. While I was there, they did drive train CPs but generally only the ones who had a longer program. For those who weren't, the management at the time let CPs take a train for a lap under the supervision of a manager at the end of their program.

Hours: Pretty much any position at WDW has varying hours. The only thing close to normal hours you will get is a certain time of day, such as opening shifts, mid shifts, and closing shifts. As a CP be prepared as the scheduling department may move you around a bit to fill shifts as needed. Although you don't get to "bid" on your shifts as a CP, generally speaking you will be scheduled similar hours. When I was there I requested nights and the scheduling department at the time was able to fulfill my request for the most part. There were times however when they had to schedule me outside my preferred hours, which I understood and was expecting as a CP.

Best parts about the job: This is sort of hard to explain, but when I was there it seemed like Monorails had a "small town" feel to the department, compared to other areas you could potentially be placed. For example, my friends/roommates placed in other areas dealt with very strict management, red tape, and other CMs looking down on them as a CP. In Monorails the management was great (except for the one area manager) and they very much had an open-door policy. For the most part all the Monorail CMs were great to work and talk with. Same with the coordinators. I did a few shifts in PAC (parade audience control) and the coordinators and managers barked orders and did not come off as the most approachable people. Also with Monorails not being as large as some departments you can be placed in, you will be working with familiar faces. Its also neat to say as a CP that you were placed in a unique role, as very few are placed in transportation and of the few that are placed in transportation even fewer are placed in Monorails. If you do get the opportunity to pilot, its a once in a lifetime experience and there is nothing else like it. I had a blast and miss it very much.

Worst parts about the job: In any role as a CP you may be faced with unhappy guests, but in transportation specifically in my opinion you get more of this. Traveling from point A to point B at WDW can be overwhelming for guests at times and tensions can be high at times. From time to time I also had to deal with guests who would drink too much around the world at Epcot, and would give us a hard time at the Epcot station during park exit. There are also times when Monorails break down at the worst times. My first shift after training, one evening we had to unload guests from a train at an already crowded Contemporary platform, send that train to shop and wait for the next one to come in. While we communicated to the guests often and kept them updated, some could't just understand why we couldn't simply radio for a new train. Also in these situations, your managers are not always readily available to take the abuse from guests. If there is a guest issue they would need to travel from TTC to wherever you are with a guest issue.


Anyway, hope my responses answer your questions. Feel free to let me know if you have any more.
 

Dasnowz

Well-Known Member
/me whispers there are no more seasonal positions. those who have still do but no new ones. This is company wide for about a year now. Seasonals are being phased out.
 

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