I know its a really long time ago, but my first trip to WDW was as a single parent of 3 - DS7, DD4 and DD15months. My son really wanted to go on Star Tours but he was too scared to go on his own, and I couldnt take him as I had the baby who was too small. A lovely CM fixed it for my son and took him on. It really made my sons trip! We were over the moon! It turns out not only did he take him on but they were the only two that rode! They had the whole simulator to themselves! I wish I had known at the time about going to guest services, or writing a letter etc, but I am useless at finding out things like that (I've only owned a computer around 3 years!) so although I doubt he will ever find out how much we appreciated it, I feel better by writing it down!