We decided to use the offairportcheckin facility at the lake buena vista outlet mall and we when they printed our boarding passes we found out the seats we had reserved six months ago were gone. The ticket agent Nancy was nice enough to call and get the family seats together and she said it was a very common problem with all airlines. Her advice was to make sure you reconfim your seats at least 48 hours before your departure so beware and check your airline seats!