Call for room requests?

[DznyGrlSD]

What's the number? I check in next week and I want a refurb'd room at ASM.

 

[Master Yoda]

(407) 939-4357

 

[DznyGrlSD]

(407) 939-4357

I called that number and got the helpdesk. They gave me: 407.560.2428 to call

 

[Milymousj]

When making a room request I’ve called the resort and also sent a fax. I read on a blog about sending a fax.

 

[disneyfireman]

Yes. We always book on the phone. And then you can call the hotel direct. Not the regular Disney reservations line. I also have heard people faxing. We almost always get a free upgrade also. I just ask when we check in at the resort. Get a preferred location but pay for standard.

 

[aliceismad]

Touring Plans sends a fax for me. I've only tried this once, but I got the room I wanted. (Of course it was also in January and for a short trip.)

 

[DisneyJoe]

Yes. We always book on the phone. And then you can call the hotel direct. Not the regular Disney reservations line. I also have heard people faxing. We almost always get a free upgrade also. I just ask when we check in at the resort. Get a preferred location but pay for standard.

FYI - the numbers you call where the CM answers with the hotel name "Hello, Disney's Pop Century Resort" are CM's in a Call Center who have resources available to them to handle many issues, schedule maintenance, call housekeeping for you, make notes on your reservation 5 days or less prior to your arrival, etc. These CMs will put you thru to the actual front desk IF they determine that it is something that they cannot handle.

We always tell our clients if they are onsite and there is something wrong with their room and they want satisfaction, don't call this number or use the phone in the room and then wait, you will be much happier if you walk to the front desk and make your request in person.

 

[TongaToast21]

I've always just used the chat on WDW's website to make requests, and so far have had success every time.

 

[ninjaprincesst]

I have never had any success by contacting disney, even for such a small thing as a shower seat for my handicap Dad, however, everytime I have used touringplans.com I have got the exact room requested or one exactly like the room requested.