would love to hear from CM’s both current and former - what is the best way to make a negative comment or complaint?
In the 2025 world of social media complaints on video, “Karen’s” and people trying to get a refund or free gift etc. what’s the best way to make a complaint that will actually get acknowledged and hopefully fix an issue.
I’m talking about a genuinely rude cm (which are thankfully rare!) or a policy / procedure that creates a bad guest experience or bad show.
I know some will say “Disney doesn’t care anymore” but I hope that’s not really true.
In the 2025 world of social media complaints on video, “Karen’s” and people trying to get a refund or free gift etc. what’s the best way to make a complaint that will actually get acknowledged and hopefully fix an issue.
I’m talking about a genuinely rude cm (which are thankfully rare!) or a policy / procedure that creates a bad guest experience or bad show.
I know some will say “Disney doesn’t care anymore” but I hope that’s not really true.