Do you by any chance know what number I would call specifically for complaining about my visit this weekend?..
I’m not going to get into the specifics because this isn’t a debate and a lot of people here already feel that I’m pretty biased against Universal to begin with.
I went with my company outing this weekend and had about ten things happen with attractions and employees that were frustrating, specifically dangerous or INCREDIBLY inappropriate for any employee dealing with the public anywhere. On the way out, I tried to go to guest relations and got brushed off by a manager doing the “thank you for coming” “good night deal” and after getting outside the gaits and going back up to guest relations, I got brushed off again buy someone at the window that rolled his eyes when I said I wanted to complain about something… I don’t know, maybe they had an incredibly bad day in the parks. I know there were some power problems that affected a lot of attractions later in the day and perhaps they had a lot of complaints because of that already but there were some serious problems with some things going on that had little or nothing to do with the weather including an incident with an assistant manager that exhibited physically violent hostility in one of the restaurants. (not specifically at me or anybody in my party) In all honesty, for everything I have ever complained about with Universal, its been in quality of things that I compared them to Disney with and have to some degree been petty but some of these events were down right appaling.
I’m not going to get into the specifics because this isn’t a debate and a lot of people here already feel that I’m pretty biased against Universal to begin with.
I went with my company outing this weekend and had about ten things happen with attractions and employees that were frustrating, specifically dangerous or INCREDIBLY inappropriate for any employee dealing with the public anywhere. On the way out, I tried to go to guest relations and got brushed off by a manager doing the “thank you for coming” “good night deal” and after getting outside the gaits and going back up to guest relations, I got brushed off again buy someone at the window that rolled his eyes when I said I wanted to complain about something… I don’t know, maybe they had an incredibly bad day in the parks. I know there were some power problems that affected a lot of attractions later in the day and perhaps they had a lot of complaints because of that already but there were some serious problems with some things going on that had little or nothing to do with the weather including an incident with an assistant manager that exhibited physically violent hostility in one of the restaurants. (not specifically at me or anybody in my party) In all honesty, for everything I have ever complained about with Universal, its been in quality of things that I compared them to Disney with and have to some degree been petty but some of these events were down right appaling.
